J737T1 Credit Lost and phone not unlocked.
 

username: zsc_qXSnUuld

Operation: Unlock
Selected model: SM-J737T1
Software version: 34.11

Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J737T1
Android version: 8.0.0
PDA version: J737T1UVS3ARK1
CSC version: J737T1TMK3ARK1
Phone version: J737T1UVS3ARK1
Product code: SM2J737TZSATMK
CSC country code: USA
CSC sales code: TMK
Phone SN: R58M156FXCE
IMEI: 359797097780447
HW version: REV1.0
RF cal date: 20190127
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2018-11-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... timeout
Phone not found

Done with Samsung Tool PRO v.34.11

check this list: http://forum.gsmhosting.com/vbb/12570835-post2.html
answer there what to do