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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products

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Old 05-16-2019, 07:35   #1 (permalink)
Freak Poster
 
Join Date: Jul 2011
Posts: 137
Member: 1622774
Status: Offline
Sonork: 34610
Thanks Meter: 16
J810y unlock fail ,lost 10 credits. [Answered]


I UNLOCK 3 TIMES .ALL FAILED .ON SECONDS TIME LOST 10 CREDITS .
AND I AM AFRAID WILL LOST SOME MORE CREDITS .BECAUSE BEFORE HAPPEN SAME PROBLEM .WHEN I CONTACT [email protected]
THEY ONLY REFOUND 5 CREDITS TO MY ACCOUNT .EVEN SOME FONE I SPEND 10 CREDITS .HE ONLY REFOUND 5 CREDITS AFTER 3-5 DAYS REPLAY MY EMAIL .ONCE EVEN ASK VIDEO RECORD AFTER 2 WEEKS ,I SEND MY REPORT TO HE . I BEEN USE Z3X FOR 8 YEARS .EVERYWEEK I SPEND MORE 2*50 CREDITS ON Z3X .Z3X'S TECHLOGY IS BEST .BUT NOW FOR CUSTOMER SERVICE NEED IMPROVE. SORRY FOR MY BAD ENGLISH .
MY CREDITS ACCOUNT IS : zsc_c8tMmKrk
HERE IS LOG

Checking Login and Password... OK
Ballance: 40 crd.
You have 40 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J810Y
Android version: 8.0.0
PDA version: J810YDXU2ASC5
CSC version: J810YVFJ2ASC5
Phone version: J810YDXU2ASC5
Product code: SM-J810YZKAVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58M11S446E
IMEI: 359202090175752
HW version: MP 0.500
RF cal date: 2019.01.10
Chip name: SDM450
Modem board: SDM450
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM40 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM62 SAMSUNG Mobile USB Serial Port
Software version: 36.1

Checking Login and Password... OK
Ballance: 40 crd.
You have 40 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J810Y
Android version: 8.0.0
PDA version: J810YDXU2ASC5
CSC version: J810YVFJ2ASC5
Phone version: J810YDXU2ASC5
Product code: SM-J810YZKAVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58M11S446E
IMEI: 359202090175752
HW version: MP 0.500
RF cal date: 2019.01.10
Chip name: SDM450
Modem board: SDM450
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM40 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM62 SAMSUNG Mobile USB Serial Port
Software version: 36.1

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J810Y
Android version: 8.0.0
PDA version: J810YDXU2ASC5
CSC version: J810YVFJ2ASC5
Phone version: J810YDXU2ASC5
Product code: SM-J810YZKAVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58M11S446E
IMEI: 359202090175752
HW version: MP 0.500
RF cal date: 2019.01.10
Chip name: SDM450
Modem board: SDM450
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM40 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM62 SAMSUNG Mobile USB Serial Port
Software version: 36.1

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? No
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Old 05-16-2019, 08:42   #2 (permalink)
Junior Member
 
Join Date: Nov 2013
Posts: 26
Member: 2066831
Status: Offline
Thanks Meter: 5
the same problem, there is no answer for three days, I wrote a letter to Z3X support service, 20 credits were written off, the code did not come unlock
my themeUnlock Code Samsung SM-N960F - fail
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Old 05-16-2019, 22:57   #3 (permalink)
Freak Poster
 
Join Date: Jul 2011
Posts: 137
Member: 1622774
Status: Offline
Sonork: 34610
Thanks Meter: 16
AND TODAY WHEN I CHECK MY BALANCE ONLY 20 CREDITS LEFT ,I LOST 20 CREDITS ON THIS FONE .
WHY ?
MY ACCOUNT LINK WITH MY CARD AND I AM NOT YET DO ANY OTHER FONE .JUST LOST CREDITS .
PLIZ Z3X DO SOMETHING .


Ballance: 40 crd.
You have 40 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J810Y
Android version: 8.0.0
PDA version: J810YDXU2ASC5
CSC version: J810YVFJ2ASC5
Phone version: J810YDXU2ASC5
Product code: SM-J810YZKAVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58M11S446E
IMEI: 359202090175752
HW version: MP 0.500
RF cal date: 2019.01.10
Chip name: SDM450
Modem board: SDM450
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM40 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM62 SAMSUNG Mobile USB Serial Port
Software version: 36.1

Checking Login and Password... OK
Ballance: 40 crd.
You have 40 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J810Y
Android version: 8.0.0
PDA version: J810YDXU2ASC5
CSC version: J810YVFJ2ASC5
Phone version: J810YDXU2ASC5
Product code: SM-J810YZKAVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58M11S446E
IMEI: 359202090175752
HW version: MP 0.500
RF cal date: 2019.01.10
Chip name: SDM450
Modem board: SDM450
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM40 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM62 SAMSUNG Mobile USB Serial Port
Software version: 36.1

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J810Y
Android version: 8.0.0
PDA version: J810YDXU2ASC5
CSC version: J810YVFJ2ASC5
Phone version: J810YDXU2ASC5
Product code: SM-J810YZKAVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58M11S446E
IMEI: 359202090175752
HW version: MP 0.500
RF cal date: 2019.01.10
Chip name: SDM450
Modem board: SDM450
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM40 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM62 SAMSUNG Mobile USB Serial Port
Software version: 36.1

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? No
Operation: Read Codes via Server
Selected model: SM-J810Y
Software version: 36.1

Checking Login and Password... OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 10 credits.Continue? No
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Old 05-18-2019, 01:08   #4 (permalink)
Freak Poster
 
Join Date: Jul 2011
Posts: 137
Member: 1622774
Status: Offline
Sonork: 34610
Thanks Meter: 16
Pliz ,i need credits to unlock some other fone .
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Old 05-28-2019, 23:25   #5 (permalink)
Product Manager
 
blang's Avatar
 
Join Date: Oct 2000
Location: future
Posts: 21,264
Member: 2368
Status: Offline
Sonork: 100.111111
Thanks Meter: 177,678
Samsung Tool Pro & LG Unlock Credits Pricing & Unlock Credits Resellers
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