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Old 01-04-2020, 11:11   #1 (permalink)
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z3x card is dead can you unlink account


z3x card is dead can you unlink account


user name is zsc_KleMqiT2


thank you
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Old 01-04-2020, 11:38   #2 (permalink)
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bought new box need to use the account to that box
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Old 01-04-2020, 11:52   #3 (permalink)
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Quote:
Originally Posted by Mr.3. View Post
z3x card is dead can you unlink account


user name is zsc_KleMqiT2


thank you
Hello, read post


http://forum.gsmhosting.com/vbb/f453...se-box-502157/

Read in the post point 4

Card damaged -*Solution.

If you have problem - SMARTCARD not detected/Program Damaged while running software.

1. Try clean SMARTCARD pins. Try use other reader for SMARTCARD. Try reinstall drivers. Try use other PC.
2. Disconnect all other boxes, dongles and try use function repair dead card:
- If function not allowed, remove smart card before goto window with repair dead card function*
- then after сhoice repair, immediately put card back and do repair.
3. If BOX under warranty - ask reseller for replace.
4. If BOX not under warranty, and last time box using was not more than 6month, and you have damaged card in hands - buy empty card and we will replace activation to new card.

Just send email with SN old and new card: sales @z3x-team.com
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Old 01-04-2020, 13:09   #4 (permalink)
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Already bought new box I need to unlink my previous account from old box
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Old 01-04-2020, 13:21   #5 (permalink)
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Quote:
Originally Posted by Mr.3. View Post
Already bought new box I need to unlink my previous account from old box
it depends on what you want to do, if you want to bring the old account on the new box just give sn of the old smart card and bring old account on the new box giving sn of the new smart card, but if you just have to disconnect the account of the old box and do not take it on the new one I doubt it can be done
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