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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products


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Old 10-19-2015, 15:23   #1 (permalink)
Crazy Poster
 
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n920p and g920p


Hello, recently I have been domestic unlocking the sprint galaxy note 5 and galaxy s6 with the z3x box. 2 times ive gotten returns for the same reason the phone gets frp locked. The devices did not have a Samsung or a google account on there. The phone does not pass the boot screen. Is there something wrong that I am doing? Or anything I can do to fix them?
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Old 10-19-2015, 20:50   #2 (permalink)
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Did you install a custom recovery on it before unlocking?
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Old 10-20-2015, 16:06   #3 (permalink)
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no. no custom rom nothing at all. straight stock everything
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