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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products

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Old 09-08-2017, 12:48   #1 (permalink)
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Problem unlock sim g925f


Hi everyone I have a problem using the z3x section unlocks.
When unlocking the g925f version 7.0 at the end of the procedure I get the "downgrade modem test" error.
How can I downgrade my modem?
Help! Thank you
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Old 09-08-2017, 22:22   #2 (permalink)
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Quote:
Originally Posted by edp77 View Post
Hi everyone I have a problem using the z3x section unlocks.
When unlocking the g925f version 7.0 at the end of the procedure I get the "downgrade modem test" error.
How can I downgrade my modem?
Help! Thank you
please show full log please.
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Old 02-13-2018, 19:20   #3 (permalink)
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new security?

Checking hash file... OK
Searching Samsung modem... detected COM9
Reading phone info... OK
Model: SM-G925F
AP version: G925FXXS5ERA6
CSC version: G925FORO5EQI1
CP version: G925FXXS5ERA7
Product code: ORO
Phone SN: R58GB070B1D
Unique number: 0915F9318DB22405
Searching Samsung diag port... detected COM21
Reading phone info... OK
CP version: G925FXXS5ERA7
CP build: Jan 8 2018 16:14:36
Reading data from phone... error (1)

Done with Samsung Tool PRO v.30.7
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Old 02-20-2018, 08:55   #4 (permalink)
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Same problem here:

Please wait, generating hash codes file, this can take few minutes... OK
Searching Samsung modem... detected COM645
Reading phone info... OK
Model: SM-G925F
AP version: G925FXXS5ERA6
CSC version: G925FORO5EQI1
CP version: G925FXXS5ERA7
Product code: ORO
Phone SN: R58H336CY1A
Unique number: 031603224C6C2F04
Searching Samsung diag port... detected COM646
Reading phone info... OK
CP version: G925FXXS5ERA7
CP build: Jan 8 2018 16:14:36
Reading data from phone... error (1)
Done with Samsung Tool PRO v.30.8
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