Samsung tool - phone not found - GSM-Forum

onkeltom · 03-26-2012, 00:00

Hi,

I got my Z3X box GPG with Samsung Pre-Activation

.
I have followed the instuctions and installed drivers.
I have downloaded Samsung tool and drivers and installed them.
When I connect my I9100 via USB und hit READ INFO I get folowing message:

Code:

Searching Samsung USB Modem... Not Found
Done with Samsung Tool ver 12.2

when hitting UNLOCK I get:

Code:

Starting ADB Server... OK
Phone Not Found
Done with Samsung Tool ver 12.2

because Win XP reports Unknown Device although I have USB debugging enabled.
When I disconnect USB cable from Z3X box and connect it directly to the notebook the phone is properly recognized.
Can you please tell me how to fix this issue?

Regards,
onkeltom

Afghanboy · 03-26-2012, 00:09

Hi

Install kies Software, select com Port
B.r

onkeltom · 03-26-2012, 00:42

Now Kies is installed and com port (Z3X Box Serial) is selected.
But same problem

.

Regards,
onkeltom

onkeltom · 03-26-2012, 07:14

Hi,

any further ideas?

omap3630 · 03-26-2012, 08:08

pc problem other pc ınstall z3x not problem your pc formattıng

aditronic · 04-02-2012, 16:46

I got my Z3X box GPG with Samsung Pre-Activation
I have followed the instuctions and installed drivers.
I have downloaded Samsung tool and drivers and installed them.
When I connect my I897 via USB und hit READ INFO I get folowing message
Searching Samsung USB Modem... Not Found
Done with Samsung Tool ver 12.2when hitting UNLOCK I get
Starting ADB Server... OK
Phone Not Found
Done with Samsung Tool ver 12.2because Win XP reports Unknown Device although I have USB debugging enabled.
When I disconnect USB cable the phone is properly recognized.

Can you please tell me how to fix this issue?

cycofcgb · 04-02-2012, 19:42

You must install proper drivers for your phones.
You need adb drivers you can find on support, let them fully install even if it seems quite long.
If installation stucks at a time, disconnect then reconnect your phone.
When properly installed and phone fully recognized you won't face this issue anymore.

03-26-2012, 00:00	#1 (permalink)
onkeltom Junior Member Join Date: Apr 2011 Posts: 38 Member: 1555702 Status: Offline Thanks Meter: 1	Samsung tool - phone not found Hi, I got my Z3X box GPG with Samsung Pre-Activation . I have followed the instuctions and installed drivers. I have downloaded Samsung tool and drivers and installed them. When I connect my I9100 via USB und hit READ INFO I get folowing message: Code: Searching Samsung USB Modem... Not Found Done with Samsung Tool ver 12.2 when hitting UNLOCK I get: Code: Starting ADB Server... OK Phone Not Found Done with Samsung Tool ver 12.2 because Win XP reports Unknown Device although I have USB debugging enabled. When I disconnect USB cable from Z3X box and connect it directly to the notebook the phone is properly recognized. Can you please tell me how to fix this issue? Regards, onkeltom

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03-26-2012, 00:09	#2 (permalink)
Afghanboy No Life Poster Join Date: Aug 2009 Location: Germany Posts: 578 Member: 1087322 Status: Offline Thanks Meter: 173	Hi Install kies Software, select com Port B.r

03-26-2012, 00:42	#3 (permalink)
onkeltom Junior Member Join Date: Apr 2011 Posts: 38 Member: 1555702 Status: Offline Thanks Meter: 1	Now Kies is installed and com port (Z3X Box Serial) is selected. But same problem . Regards, onkeltom

03-26-2012, 07:14	#4 (permalink)
onkeltom Junior Member Join Date: Apr 2011 Posts: 38 Member: 1555702 Status: Offline Thanks Meter: 1	Hi, any further ideas?

03-26-2012, 08:08	#5 (permalink)
omap3630 Junior Member Join Date: Feb 2012 Posts: 34 Member: 1727687 Status: Offline Thanks Meter: 6	pc problem other pc ınstall z3x not problem your pc formattıng

04-02-2012, 16:46	#6 (permalink)
aditronic Junior Member Join Date: Mar 2007 Location: DURRES ALBANIA Posts: 5 Member: 475387 Status: Offline Sonork: 191919 Thanks Meter: 0	I got my Z3X box GPG with Samsung Pre-Activation I have followed the instuctions and installed drivers. I have downloaded Samsung tool and drivers and installed them. When I connect my I897 via USB und hit READ INFO I get folowing message Searching Samsung USB Modem... Not Found Done with Samsung Tool ver 12.2when hitting UNLOCK I get Starting ADB Server... OK Phone Not Found Done with Samsung Tool ver 12.2because Win XP reports Unknown Device although I have USB debugging enabled. When I disconnect USB cable the phone is properly recognized. Can you please tell me how to fix this issue?

04-02-2012, 19:42	#7 (permalink)
cycofcgb No Life Poster Join Date: Sep 2010 Location: In trouble Age: 49 Posts: 2,564 Member: 1388004 Status: Offline Sonork: 100.1637034 Thanks Meter: 444	You must install proper drivers for your phones. You need adb drivers you can find on support, let them fully install even if it seems quite long. If installation stucks at a time, disconnect then reconnect your phone. When properly installed and phone fully recognized you won't face this issue anymore.