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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products


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Old 09-03-2019, 10:21   #61 (permalink)
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my box working in shell good , samsung tool working good but samsung tool pro "programme damaged" error show.......... what is the problem and how can i solve it
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Old 09-30-2019, 15:02   #62 (permalink)
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Quote:
Originally Posted by ktaimoor View Post
my box working in shell good , samsung tool working good but samsung tool pro "programme damaged" error show.......... what is the problem and how can i solve it
Same here with my box

Sent from my Nokia 5.1 Plus using Tapatalk
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Old 09-30-2019, 15:41   #63 (permalink)
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Old 09-28-19, 13:32 #1745 (permalink)
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i bought a replacement sim card for my z3x box but i found that the old ones not activate in the new sim card
serial number of sim sim card AADD022E
serial number of new sim card AAA08FD5
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Old 11-13-2019, 11:12   #64 (permalink)
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the best way is this:

1. first connect another dongle to your pc

2. go to shell select "hardware wizard" then you can see "reapir dead card" selected

3. click on Next now see "alcer micro card ...."

4. at this time eject dongle smart card and put Z3X smart card

note: don't eject dongle entirely only only smart card

5. after that click on Next button

6. you can see firmware upgraded

7. done

Programm damaged solved

wink
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Old 11-13-2019, 13:50   #65 (permalink)
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Z3X Programm Damaged Do u solve this pls explain the process
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Old 11-13-2019, 13:52   #66 (permalink)
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Z3X Programm Damaged how Do u solve this pls explain the process
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Old 11-13-2019, 13:53   #67 (permalink)
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Quote:
Originally Posted by ..::KASHIF::.. View Post
Z3X Programm Damaged Done now Working





Z3X Programm Damaged how Do u solve this pls explain the process
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Old 11-13-2019, 14:13   #68 (permalink)
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Quote:
Originally Posted by Nguemtel View Post
ok thank i finaly resole my problem with repair on z3x shell...
tell me the process or give screen shots
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Old 11-13-2019, 14:16   #69 (permalink)
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Old 11-29-2019, 17:28   #70 (permalink)
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Z3x Program Damaged solution

The easy way to fix Z3x program damaged
Watch this video and follow the instructions step by step
100% working and tested by Learn & Share Team
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Old 12-10-2019, 13:14   #71 (permalink)
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Quote:
Originally Posted by blang View Post
If you have problem - Program Damaged while running software.

1. Try clean SMARTCARD pins. Try use other reader for SMARTCARD. Try reinstall drivers. Try use other PC.
same problem then.

2. Disconnect all other boxes, dongles and try use function repair dead card:
- If function not allowed, remove smart card before goto window with repair dead card function
- then after сhoice repair, immediately put card back and do repair.
same problem then.

3. If BOX under warranty - ask reseller for replace.

4. If BOX not under warranty, and last time box using was not more than 6month, and you have damaged card in hands - buy empty card and we will replace activation to new card.

Just send email with SN old and new card: sales @z3x-team.com
is there any way to get dead card serial number by login information?
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Old 12-10-2019, 13:29   #72 (permalink)
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Quote:
Originally Posted by srkhan View Post
is there any way to get dead card serial number by login information?
to obtain information on the old serial number of the old smart card damaged behind the box there is a label applied with a bar code to the usb port of the z3x box.

if you don't have a label still applied behind the z3x box watch this video that you wrote in the previous post tarkusius

https://www.youtube.com/watch?v=-emsgpf23Ec

Last edited by amleto90; 01-17-2020 at 13:58.
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Old 02-15-2020, 14:14   #73 (permalink)
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hello
please active my new sim card withe new sn
OLD SN//0003056F
NEW SN//AA090BA5
THANKS FOR ADVANCE
NB:i have sende you mail and i have comfirmed wihe screm shot
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Old 09-19-2020, 16:32   #74 (permalink)
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me solution

open shell
click in setting
now wiew the option of repair card damaged
click in next
now connect la dongle with la card
next to all
wait repair card
full of card of new.
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Old 12-11-2020, 08:55   #75 (permalink)
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Repair card option disable in shell how to fix.
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