Sprint Domestic Unlock MMS Issue? - GSM-Forum

JetOneTV · 10-21-2015, 00:45

I have been getting phones back with the issue of MMS not working.

The phone has been properly set with the correct APN's for the carrier they are using and the OUTGOING MMS does work correctly.

But I'm guessing there is some kind of issue with INCOMING MMS.

has anyone else had this issue and if so what is the fix for this issue?

Please and Thank You.

(Usually happens on N900P, Samsung Galaxy Note 3 Sprint Domestic Unlocks.)

zozodouce · 10-21-2015, 00:55

If your MMS not working, most likely something is wrong in your APN settings.

ADBshell · 10-21-2015, 01:04

Double check your APN's

JetOneTV · 10-21-2015, 01:15

It's not like i don't know how to write APN's. If I removed the SIM card put it in a BLU phone the pictures will SEND & RECEIVE.

If i put the SIM card back into the N900P then I can only "SEND".

To my knowledge I never knew that there was 2 different APN's required to program MMS for separate "SENDING" and "RECEIVING" MMS.

I've even using other MMS apps like 8SMS or GOSMS that lets you program the APN within the App itself.

The N900P sends MMS but does not RECEIVE. that is the only issue.

zozodouce · 10-21-2015, 02:34

dude what network are you on?

JetOneTV · 10-21-2015, 03:18

it's not my phone. but they have "T-Mobile", this is not the 1st time. it's more then 1 customer. it's been with like 5 other customers but to no avail we have switched the customer with a N900T instead.

ADBshell · 10-21-2015, 05:24

Thats weird ... cant really say nothing ... i have done so many of them with no issues ... i have used all samsung sprint devices with tmobile with no issue ... just that the 4G speed is not thag great if you are a heavu web user ... lol

JetOneTV · 10-24-2015, 00:39

This issue is in fact still happening on all the NOTE 3 SPRINT (N900P)

Can someone please tell me what is going on with this issue.

iDonTuseRubbers · 10-24-2015, 00:49

Im not having issues with them at all ... Maybe you are doing something wrong on your side ...

gsmsolutionsOrg · 10-24-2015, 01:18

You must not know how to input APNs correctly. I've done the Note 3 all the way up to an S6 Edge Plus. Absolutely no problems sending or receiving MMS on any of them.

fuentesadalid0 · 10-24-2015, 03:03

makesure you fill in apn type.had the same issue and that worked for me

JetOneTV · 10-24-2015, 05:01

Trust me, I don't type them wrong I've been doing this so long I remembered the APN's by heart. Besides that I've already stated that the MMS works, just does not "RECEIVE", they can "SEND MMS OUT", they cannot "RECEIVE", when someone sends a message to the NOTE 3, if I send a MMS OUT from the NOTE 3 it works.

P.S I've also tried with both APN Type's with "default,mms" and without.

zozodouce · 10-24-2015, 06:26

you are the only one I have ever seen having this problem, I'm sure you are doing something wrong.

JetOneTV · 08-19-2016, 01:07

Another customer walks into the store with the same issue today (I know old post)

But I was hoping someone else could have fixed this problem already.

Phone Model : N900P
Carrier Used: Simple Mobile (T-Mobile MVNO)

APN Setting's Used

APN: simple
MMSC: http://TF.mmsmvno.com/mms/wapenc
MCC:310
MNC:260
APN Type: default,supl,mms

The phone can "SEND MMS" but cannot "RECEIVE MMS".

About Device Infomation

Android Ver: 4.4.2
Baseband: N900PVPUBMI3
Build Number: N900PVPUCNC5

Internet Working,Text Working, MMS Sending Working, MMS Receiving Not Working

Please let me know if anyone can correct this problem.

Thank You.

mr_kill_666 · 09-17-2016, 19:35

is the phone on wifi when the issues happen? i had an issue with a n900p that mms didnt work when on wifi but when in 4g it would work. sometimes it would act up on 4g so i would turn on and off wifi and any weird mms issues would fix themselves.

10-21-2015, 00:45	#1 (permalink)
JetOneTV Freak Poster Join Date: Aug 2013 Location: California Posts: 223 Member: 2013942 Status: Offline Thanks Meter: 33	Sprint Domestic Unlock MMS Issue? I have been getting phones back with the issue of MMS not working. The phone has been properly set with the correct APN's for the carrier they are using and the OUTGOING MMS does work correctly. But I'm guessing there is some kind of issue with INCOMING MMS. has anyone else had this issue and if so what is the fix for this issue? Please and Thank You. (Usually happens on N900P, Samsung Galaxy Note 3 Sprint Domestic Unlocks.)

10-21-2015, 00:55	#2 (permalink)
zozodouce Freak Poster Join Date: Oct 2014 Posts: 213 Member: 2273156 Status: Offline Thanks Meter: 80	If your MMS not working, most likely something is wrong in your APN settings.

10-21-2015, 01:04	#3 (permalink)
ADBshell Junior Member Join Date: Oct 2015 Posts: 6 Member: 2475717 Status: Offline Thanks Meter: 3	Double check your APN's

10-21-2015, 01:15	#4 (permalink)
JetOneTV Freak Poster Join Date: Aug 2013 Location: California Posts: 223 Member: 2013942 Status: Offline Thanks Meter: 33	It's not like i don't know how to write APN's. If I removed the SIM card put it in a BLU phone the pictures will SEND & RECEIVE. If i put the SIM card back into the N900P then I can only "SEND". To my knowledge I never knew that there was 2 different APN's required to program MMS for separate "SENDING" and "RECEIVING" MMS. I've even using other MMS apps like 8SMS or GOSMS that lets you program the APN within the App itself. The N900P sends MMS but does not RECEIVE. that is the only issue.

10-21-2015, 02:34	#5 (permalink)
zozodouce Freak Poster Join Date: Oct 2014 Posts: 213 Member: 2273156 Status: Offline Thanks Meter: 80	dude what network are you on?

10-21-2015, 03:18	#6 (permalink)
JetOneTV Freak Poster Join Date: Aug 2013 Location: California Posts: 223 Member: 2013942 Status: Offline Thanks Meter: 33	it's not my phone. but they have "T-Mobile", this is not the 1st time. it's more then 1 customer. it's been with like 5 other customers but to no avail we have switched the customer with a N900T instead.

10-21-2015, 05:24	#7 (permalink)
ADBshell Junior Member Join Date: Oct 2015 Posts: 6 Member: 2475717 Status: Offline Thanks Meter: 3	Thats weird ... cant really say nothing ... i have done so many of them with no issues ... i have used all samsung sprint devices with tmobile with no issue ... just that the 4G speed is not thag great if you are a heavu web user ... lol

10-24-2015, 00:39	#8 (permalink)
JetOneTV Freak Poster Join Date: Aug 2013 Location: California Posts: 223 Member: 2013942 Status: Offline Thanks Meter: 33	This issue is in fact still happening on all the NOTE 3 SPRINT (N900P) Can someone please tell me what is going on with this issue.

10-24-2015, 00:49	#9 (permalink)
iDonTuseRubbers Crazy Poster Join Date: Oct 2015 Posts: 51 Member: 2475865 Status: Offline Thanks Meter: 15	Im not having issues with them at all ... Maybe you are doing something wrong on your side ...

10-24-2015, 01:18	#10 (permalink)
gsmsolutionsOrg Banned Join Date: Oct 2015 Posts: 6 Member: 2474276 Status: Offline Thanks Meter: 2	You must not know how to input APNs correctly. I've done the Note 3 all the way up to an S6 Edge Plus. Absolutely no problems sending or receiving MMS on any of them.

10-24-2015, 03:03	#11 (permalink)
fuentesadalid0 Freak Poster Join Date: Jul 2015 Posts: 394 Member: 2437116 Status: Offline Thanks Meter: 26	makesure you fill in apn type.had the same issue and that worked for me

10-24-2015, 05:01	#12 (permalink)
JetOneTV Freak Poster Join Date: Aug 2013 Location: California Posts: 223 Member: 2013942 Status: Offline Thanks Meter: 33	Trust me, I don't type them wrong I've been doing this so long I remembered the APN's by heart. Besides that I've already stated that the MMS works, just does not "RECEIVE", they can "SEND MMS OUT", they cannot "RECEIVE", when someone sends a message to the NOTE 3, if I send a MMS OUT from the NOTE 3 it works. P.S I've also tried with both APN Type's with "default,mms" and without.

10-24-2015, 06:26	#13 (permalink)
zozodouce Freak Poster Join Date: Oct 2014 Posts: 213 Member: 2273156 Status: Offline Thanks Meter: 80	you are the only one I have ever seen having this problem, I'm sure you are doing something wrong.

08-19-2016, 01:07	#14 (permalink)
JetOneTV Freak Poster Join Date: Aug 2013 Location: California Posts: 223 Member: 2013942 Status: Offline Thanks Meter: 33	Another customer walks into the store with the same issue today (I know old post) But I was hoping someone else could have fixed this problem already. Phone Model : N900P Carrier Used: Simple Mobile (T-Mobile MVNO) APN Setting's Used APN: simple MMSC: http://TF.mmsmvno.com/mms/wapenc MCC:310 MNC:260 APN Type: default,supl,mms The phone can "SEND MMS" but cannot "RECEIVE MMS". About Device Infomation Android Ver: 4.4.2 Baseband: N900PVPUBMI3 Build Number: N900PVPUCNC5 Internet Working,Text Working, MMS Sending Working, MMS Receiving Not Working Please let me know if anyone can correct this problem. Thank You.

09-17-2016, 19:35	#15 (permalink)
mr_kill_666 Junior Member Join Date: May 2006 Location: Dallas Texas Posts: 33 Member: 282766 Status: Offline Thanks Meter: 14	is the phone on wifi when the issues happen? i had an issue with a n900p that mms didnt work when on wifi but when in 4g it would work. sometimes it would act up on 4g so i would turn on and off wifi and any weird mms issues would fix themselves.