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Old 04-23-2012, 08:40   #1 (permalink)
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Unhappy Strange Issue with Samsung 2G Tool!


I am facing strange problem with Samsung 2G tool.

When I complete a task, and select a different model, or sometime same model, and try another task, software hangs.

I need to close it forcefully, but after than Samsung 2G tool hangs at startup.

Need to reboot my PC to make it work again.

Really very frustraing

Can anyone tell me root of this issue?

Shadab Ahmad
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Old 04-23-2012, 08:52   #2 (permalink)
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I changed Port and Cable, but same issue.

Attached a screenshot. It happens almost all the time.

This time, I erase EEP and then click on Write Firmware to flash the phone and module hanged, You can see button state, when it hangs, button which i had clicked remain in same condition.

Now, if i run software again it hangs for infinite time on Building User Interface...

Shadab Ahmad
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Old 04-23-2012, 08:53   #3 (permalink)
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Never faced this but I think you should provide more information, version of tool, which windows you run, and so on.

Anyway that doesn't come from tool, quite sure too many stuff installed on your pc causes some conflict...

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Old 04-23-2012, 08:54   #4 (permalink)
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re download from Support area and install and check after that i face same problem before
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Old 02-28-2014, 21:45   #5 (permalink)
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i'm experiencing the same issue but it's the first time i use a Z3x box. It hangs on the Z3X fSsplash (SAMSUNG TOOL Bulding User Interface...)
Please help
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