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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products

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Old 02-25-2019, 19:33   #1 (permalink)
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Exclamation You have access to this file [Answered]


Dear supporter i have Z3X Pro and EASYJTAG PlUS together in windows 10
They work properly until today
Today i face strange problem with Shell!!!!

Can not download file!
Server say :
FAIL: You have not access to this file!

disconnect z3x >>> problem not solve
Uninstall and Install EasyJTAG and Z3x >>> problem not solve

EMMC Tool , EasyJTAG , Z3x Pro working properly and i have no problem with Application

the problem is SHELL !! I Can not download any file

With Z3x >>> Can not download file!
Server say:
FAIL: Your are not logged in

With EasyJTAG >>> Can not download file!
Server say :
FAIL: You have not access to this file!

Can someone help me??
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Old 02-25-2019, 19:39   #2 (permalink)
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1-Are you sure you’re using the latest version of shell?

2-Any conflicts with box drivers or card?

3-Have you tried to run maintenance through shell to see if card is recognized?


Sent from my iPhone using Tapatalk Pro
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Old 02-25-2019, 20:03   #3 (permalink)
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Quote:
Originally Posted by SkyCleaner View Post
1-Are you sure you’re using the latest version of shell?

2-Any conflicts with box drivers or card?

3-Have you tried to run maintenance through shell to see if card is recognized?


Sent from my iPhone using Tapatalk Pro
Dear Friend Thank you for your attention

1- Yes i use lastest version of shell , easyjtag , z3x

2- I didnt update or delete any driver and they are ok because all of the app (emmc tool , eastjtag , z3x , 2g tool) working ok and i use this app daily

3- From setting tab in shell click the Card Info >>> this info showed to me
Card SN , Card Type , Card Version , Reseller , Card Activated Date
and then i click the hardware wizard and Card Status is CONECTED ( with green font)
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Old 02-26-2019, 08:22   #4 (permalink)
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Quote:
Originally Posted by gsm_service4u View Post
I have same issue like with G532M/DS MTK phone eMMC files

had one bricked by flashing combination and now phone is dead - requires JTAG

if someone has alternative solution like SD card trick can send direct message - this is a 6.0 eMMC phone not UFS so should work

Dear friend i have this issue with all files in shell and today i reinstall all driver but problem not solve

for that phone (G532M) use the lastest 4 file firmware version BL file and PIT (in CSC file) in write by vendor tab
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Old 03-11-2019, 17:36   #5 (permalink)
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if you have easy-jtag, then you can download files only from easy-jtag folder.
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