Apple performing slow unlock job these days??? - GSM-Forum

britain · 01-07-2013, 00:36

Can somebody elaborate me more why Apple is so slow these days in performing the unlocks of IMEIs sent to them?
For example one Sunrise confirmation I received on 31 december that my IMEI will be unlocked by Apple, but Apple still today at 06 january has not performed the unlock process to that IMEI

Otherwise, when working normally, Apple would unlock in less than 2 days all IMEIs sent from Sunrise.
Can somebody provide me an Apple unlock department phone number to ask them or give any idea? Maybe email sent from Sunrise to Apple got caught at Spam folder and Apple didn't see it at all??

iNemesis_d · 01-07-2013, 02:10

It doesnt work that way. Sunrise has own tool to unlock them. The delay is at sunrise. Apple has nothing to do with the unlock process. They provide all providers with own tool to access their locked database...

! so ..problem is not apple But sunrise...

ANGELA Mathews · 01-07-2013, 06:23

Thanks mate.you are define very well.

01-07-2013, 00:36	#1 (permalink)
britain Junior Member Join Date: Sep 2006 Posts: 10 Member: 347146 Status: Offline Thanks Meter: 7	Apple performing slow unlock job these days??? Can somebody elaborate me more why Apple is so slow these days in performing the unlocks of IMEIs sent to them? For example one Sunrise confirmation I received on 31 december that my IMEI will be unlocked by Apple, but Apple still today at 06 january has not performed the unlock process to that IMEI Otherwise, when working normally, Apple would unlock in less than 2 days all IMEIs sent from Sunrise. Can somebody provide me an Apple unlock department phone number to ask them or give any idea? Maybe email sent from Sunrise to Apple got caught at Spam folder and Apple didn't see it at all??

01-07-2013, 02:10	#2 (permalink)
iNemesis_d Freak Poster Join Date: Sep 2011 Location: Netherlands Posts: 216 Member: 1659200 Status: Offline Sonork: 1609422 Thanks Meter: 120	It doesnt work that way. Sunrise has own tool to unlock them. The delay is at sunrise. Apple has nothing to do with the unlock process. They provide all providers with own tool to access their locked database...! so ..problem is not apple But sunrise...

01-07-2013, 06:23	#3 (permalink)
ANGELA Mathews Banned Join Date: Oct 2012 Posts: 89 Member: 1831968 Status: Offline Thanks Meter: 38	Thanks mate.you are define very well.