broken screen - GSM-Forum

shaiiskiaev · 06-28-2012, 12:32

i got a client that claims that the screen that i fixed stoped working just like that
can this be possible?
this is no Fractions on the glass..
here is the screen pic

http://i50.tinypic.com/33zdab9.jpg

MarKus85 · 06-28-2012, 12:59

Quote:

Originally Posted by shaiiskiaev

i got a client that claims that the screen that i fixed stoped working just like that
can this be possible?
this is no Fractions on the glass..
here is the screen pic

http://i50.tinypic.com/33zdab9.jpg

is possible ... but probably he seat on the phone or droped down... take the phone and disconect display connector and reconect it again it may solve ur problem if the screeen is not faulty. if no working u have to manage ur problem whit ur customer and replace the LCD

shaiiskiaev · 06-28-2012, 13:04

i have already did it!
its realy difficult descision.. to give her a free screen or to charge her...

MarKus85 · 06-28-2012, 13:25

Quote:

Originally Posted by shaiiskiaev

i have already did it!
its realy difficult descision.. to give her a free screen or to charge her...

my advice is to try to get somthing out of it ... tell her u can change but she/he have to pay 50% from the real price wich she/he pay for first LCD

how long she/he use the LCD wich u replace ?

shaiiskiaev · 06-28-2012, 13:39

2 weeks
even less..........................

MarKus85 · 06-28-2012, 13:55

Quote:

Originally Posted by shaiiskiaev

2 weeks
even less..........................

so u can even take the money in full ....but open the phone first and check the phone ... maybe u will find another surprize there ...( water?)

be rezonable whit ur customer and make her/ him happy ... but dont go in lost as well.

is all about customer service ... hope u have that skil

vladvertigo · 06-28-2012, 15:50

if there is no physical damage, i would of replace it at no charge.
and then return bad part to supplier

shaiiskiaev · 06-28-2012, 20:06

i will replace it for free only this time.. not even little damage from outside..

06-28-2012, 12:32	#1 (permalink)
shaiiskiaev Freak Poster Join Date: Feb 2011 Location: usa Posts: 199 Member: 1520201 Status: Offline Thanks Meter: 4	broken screen i got a client that claims that the screen that i fixed stoped working just like that can this be possible? this is no Fractions on the glass.. here is the screen pic http://i50.tinypic.com/33zdab9.jpg

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
HELP!!! BACKGROUND SCREEN LOGO	Michael Go	Nokia Legacy Phones ( DCT-1 ,2 ,3 ,L )	8	11-23-2017 08:11
6110 LCD Screen	gsmxc	Nokia Hardware & Hardware Repair	4	06-26-2004 06:03
6110 and 3210 LCD Screen	pks	Nokia Hardware & Hardware Repair	12	04-24-2001 12:45
8890 LCD SCREEN	erikiiy	Nokia Hardware & Hardware Repair	0	12-21-2000 23:37
Screening indicator	cxara	Nokia Legacy Phones ( DCT-1 ,2 ,3 ,L )	0	12-09-1999 09:13

06-28-2012, 13:04	#3 (permalink)
shaiiskiaev Freak Poster Join Date: Feb 2011 Location: usa Posts: 199 Member: 1520201 Status: Offline Thanks Meter: 4	i have already did it! its realy difficult descision.. to give her a free screen or to charge her...

06-28-2012, 13:39	#5 (permalink)
shaiiskiaev Freak Poster Join Date: Feb 2011 Location: usa Posts: 199 Member: 1520201 Status: Offline Thanks Meter: 4	2 weeks even less..........................

06-28-2012, 15:50	#7 (permalink)
vladvertigo Junior Member Join Date: Oct 2010 Location: kiev / nyc Posts: 25 Member: 1415554 Status: Offline Thanks Meter: 0	if there is no physical damage, i would of replace it at no charge. and then return bad part to supplier

06-28-2012, 20:06	#8 (permalink)
shaiiskiaev Freak Poster Join Date: Feb 2011 Location: usa Posts: 199 Member: 1520201 Status: Offline Thanks Meter: 4	i will replace it for free only this time.. not even little damage from outside..