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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > iPhone ,iPod & iPad (Apple Inc. Products) > iPhone 4 / iPhone 4S


iPhone 4 / iPhone 4S iPhone 4 / 4S

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Old 10-22-2014, 07:28   #1 (permalink)
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iPhone 4 activation error at&t


I'm having a strange problem with a iPhone 4 which was locked on at&t usa but it's been factory unlocked. I cannot activate the phone! i have 2 at&t sim cards and with both i get the same message on the phone and on iTunes: " Activation request could not be completed. If the problem persists, please contact customer care. " Does anyone had this problem and he managed to fix it and activate the damn phone? Help me, please! Any idea would be much appreciated
IMEI: 012430008749413 Serial Number: 84028GX6A4T
Activated: No
Find My iPhone: Off
Contract: Expired
Country Purchased: United States
SIM Lock: Unlocked
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Old 10-22-2014, 13:48   #2 (permalink)
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did u tried to restore to latest firmware then activate?
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Old 10-22-2014, 13:58   #3 (permalink)
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i restored the firmware 5 times so far, i'm trying to activate it for 2 weeks but no success. there aren't any hardware problems, i opened it and it's in mint condition. the IMEI is fine, isn't blacklisted, replaced or barred. i really have no idea what's going on with this phone
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Old 10-22-2014, 14:07   #4 (permalink)
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Mate,
what version of itunes you are using?
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Old 10-22-2014, 14:10   #5 (permalink)
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i tried on 2 versions, 11 and the latest, 12.0.1
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Old 10-30-2014, 16:33   #6 (permalink)
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Quote:
Originally Posted by anna_tns View Post
I'm having a strange problem with a iPhone 4 which was locked on at&t usa but it's been factory unlocked. I cannot activate the phone! i have 2 at&t sim cards and with both i get the same message on the phone and on iTunes: " Activation request could not be completed. If the problem persists, please contact customer care. " Does anyone had this problem and he managed to fix it and activate the damn phone? Help me, please! Any idea would be much appreciated
IMEI: 012430008749413 Serial Number: 84028GX6A4T
Activated: No
Find My iPhone: Off
Contract: Expired
Country Purchased: United States
SIM Lock: Unlocked

Same problem here iphone 4 , 7.1.2 with orig at&t sim , somebody here check it and told me its unlock, but it always say sim not valid
imei: 012540006496799
Where do you check your imei?

Thanks
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Old 10-31-2014, 11:09   #7 (permalink)
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Quote:
Originally Posted by ryanna View Post
Same problem here iphone 4 , 7.1.2 with orig at&t sim , somebody here check it and told me its unlock, but it always say sim not valid
imei: 012540006496799
Where do you check your imei?

Thanks
i checked it on Check IMEI iPhone
it's weird, so far the only problems i had with iphones were with the ones from usa networks.
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Old 10-31-2014, 11:17   #8 (permalink)
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Check it also there and its unlocked, i tried also several reset and restore but still sim not valid, no service any ideas?
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Old 11-01-2014, 05:05   #9 (permalink)
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Dear see if ur iphone is factory unlock and u do all step like update with latest version ,ur i-tune also is latest version etc
Then No bOdy CAN REMOVE THIS LIKE
IF U WANT TO SOLVE THIS ISSUE JUST CONTACT WITH NEAREST APPLE CARE OFFICE
ONLY APPLE CARE OFFICE CAN SOLVE UR PROBLEM
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Old 11-03-2014, 09:24   #10 (permalink)
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Customer said he used gevey sim before, can this be the cause why it cannot read other sim? now the iphone4 is running ios7.1.2 baseband 4.12.09, i have check on 2 sites both saying unlocked and one site saying locked.
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Old 11-03-2014, 09:45   #11 (permalink)
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try new itune and fix 100%
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Old 11-10-2014, 08:56   #12 (permalink)
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tried already changing in 3pc same problem, invalid sim, any ideas?
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Old 11-11-2014, 19:25   #13 (permalink)
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not possible to solve this problem like activation
only mother board change then u can use it other wise waste ur time
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