iTunes Error: "There is a problem with your iPhone..." - GSM-Forum

Exodusnz · 11-29-2011, 09:24

Hi

I have just restored an iPhone 4 in iTunes, and after it completed it comes up with the following error (see photo)

Any advice?

cowen1000 · 11-29-2011, 12:16

Try Restoring it in dfu mode!

To enter dfu (make sure the phone is connected to pc and itunes is running)

1. Switch phone off
2. press power button for 2 secs
3. without letting go of power button, press home button for 10 secs
4. let go of power button but keep pressing home button

After about 10 secs the computer will detect the phone and itunes should detect it in recovery mode. (the screen on iphone should be black).

Just restore now as normal.

QuiZ7 · 11-29-2011, 20:18

To turn off your phone completly hold the power and home buttons at the same time for 5s

Exodusnz · 11-30-2011, 23:17

Hey - I already tried that before posting. Any other suggestions?

Thanks guys

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11-29-2011, 12:16	#2 (permalink)
cowen1000 Freak Poster Join Date: Mar 2008 Posts: 294 Member: 731613 Status: Offline Thanks: 13 Thanked 52 Times in 47 Posts	Try Restoring it in dfu mode! To enter dfu (make sure the phone is connected to pc and itunes is running) 1. Switch phone off 2. press power button for 2 secs 3. without letting go of power button, press home button for 10 secs 4. let go of power button but keep pressing home button After about 10 secs the computer will detect the phone and itunes should detect it in recovery mode. (the screen on iphone should be black). Just restore now as normal.

11-29-2011, 20:18	#3 (permalink)
QuiZ7 Freak Poster Join Date: Nov 2011 Age: 21 Posts: 95 Member: 1698290 Status: Offline Thanks: 5 Thanked 0 Times in 0 Posts	To turn off your phone completly hold the power and home buttons at the same time for 5s

11-30-2011, 23:17	#4 (permalink)
Exodusnz No Life Poster Join Date: Oct 2007 Location: New Zealand Posts: 596 Member: 612635 Status: Offline Thanks: 8 Thanked 188 Times in 72 Posts	Hey - I already tried that before posting. Any other suggestions? Thanks guys