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07-27-2016, 09:35 | #2 (permalink) |
Product Manager Join Date: Nov 2007 Location: @Unlockbylogs (Direct 555+)
Posts: 721
Member: 637358 Status: Offline Sonork: 100.112299 Thanks Meter: 741 | Hello, Please reply to the email sent to you on the same day when order was posted. Please check the email and reply us back. Verify your paypal account and reply the email. Contact live support or support[at]unlockbylogs[dot]com Regards, UnlockByLogs.com |
08-06-2016, 18:11 | #5 (permalink) |
Junior Member Join Date: Oct 2012
Posts: 20
Member: 1832321 Status: Offline Thanks Meter: 3 | well, that's funny because I did not receive any email about this order. I only got email for the previous order, so I'm sure the email address is correct. Btw, it's been over 3 weeks, and the phone hasn't unlocked yet. I sent an email from your contact form, asking about the order and you replied saying this happened on july 29th, and haven't hear anything since then. |
08-15-2016, 07:13 | #6 (permalink) |
Product Manager Join Date: Nov 2007 Location: @Unlockbylogs (Direct 555+)
Posts: 721
Member: 637358 Status: Offline Sonork: 100.112299 Thanks Meter: 741 | Hello, Are you using the same email for your payments? If not please check the email that you sent payment from i.e. your paypal registered email. You have an unverified payment. Hence we asking you to reply that email. Also please make sure you can always get in touch with live support for instant resolution to your query. Regards, UnlockByLogs.com |
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