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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SETool2


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Old 08-16-2013, 10:44   #1 (permalink)
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Missed numbers in Alcatel provider ID ??


Hello,

I want to unlock a blackberry OT-385 with LGETOOL. The software needs IMEI and model with provider id. The problem is with the model, it asks for 7 characters, and the phone have only 4 :

385X - 2DBYFR1

Model is 385X but the software asked me for 7 characters. What should i do please ?

Thans for all.
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Old 08-16-2013, 10:56   #2 (permalink)
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2DBYFR1

IS URE PROVIDE ID




TRY IT AND POST RESULTS


WBR
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Old 08-16-2013, 11:17   #3 (permalink)
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Thank you for your help but my problem is not with provider id, it's with model number. It asks me for 7 characters but i have only 4 in my phone 385X. And if i don't write the 7 the software doesn't work. Do you understand my friend ? Thanks.
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Old 08-16-2013, 11:29   #4 (permalink)
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OK THEN WRITE


OT-385X


TRY IT AND POST RESULT




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Old 08-16-2013, 14:10   #5 (permalink)
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Thank you brother for your help.

It doesn't accept the -. When i try to write it there is nothing writing.
Have you any other idea please ? Thanks.
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Old 08-16-2013, 14:16   #6 (permalink)
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CAN U POST SCREEN SHOT I CANT UNDERSTAND WHAT U WANT TO SAY


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Old 08-16-2013, 17:53   #7 (permalink)
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Wink this is alcatel

Quote:
Originally Posted by Adel_Khaled View Post
Hello,

I want to unlock a blackberry OT-385 with LGETOOL. The software needs IMEI and model with provider id. The problem is with the model, it asks for 7 characters, and the phone have only 4 :

385X - 2DBYFR1

Model is 385X but the software asked me for 7 characters. What should i do please ?

Thans for all.
not blackberry plz correct wath you ned
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