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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SETool2


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Old 08-08-2011, 13:06   #1 (permalink)
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my account say bad user name password all my credits lost


username:anas74292

credits on 5/8/2011

8/5/2011 11:53:25 AM SERVER CREDITS LEFT/USED: 30/0

actually i have 2 boxes

CARD SERIAL 00043138
CARD SERIAL 00165270

i use crredits on both the boxes

on differnet ips.




but all of a sudden it says bad username/password.


unspecified server error [0x2746]



i purchased 30 credits and i did not use any credits still plz helep me
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Old 08-08-2011, 13:39   #2 (permalink)
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u must have changed password
check ur logs,, anyways
for any questions on regarding Credits
e.g lost credits, bad username /pass

u have to contact ur reseller,

wbr
GsmNikki
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Old 08-08-2011, 13:46   #3 (permalink)
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Same positon i had 10 log but now i dnt have id nt use i onley activate for support 20 log will lose for actvion and 10 are left now same conditon bad user name why ?
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Old 08-08-2011, 13:52   #4 (permalink)
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Same positon i had 10 log but now i dnt have id nt use i onley activate for support 20 log will lose for actvion and 10 are left now same conditon bad user name why ?
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Old 09-24-2011, 13:12   #5 (permalink)
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you cant get your credit back
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Old 09-24-2011, 13:19   #6 (permalink)
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Reseller may have used your logs
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Old 09-24-2011, 13:22   #7 (permalink)
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in this case only your reseller can help you .
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