Setool update problem

[wisdom001]

whenever i want to update my setool box it show server error 32 what does it mean i have purchase 20 logs to update my box what i my going to do, please help me member or setool team

[indikait]

Setool2 Card Update, Information, TroubleShooting. [ READ FIRST POST ]
WARNING !!!

As there is too much "blocked" setool2 GEMALTO TOP cards,we investigated issue and found problem.

due to errors in controller firmware ( or due to incompatibility between smartcard/controller firmware/motherboard usb controller )
all smartcard readers i know, which are based on CY7C63001 are failed to send long data packet to/from smartcard.
it happens on some systems only, it can happen not immediately, but on "affected" system it happens always, earlier or later.

due to that, smartcard will receive WRONG command and SETOOL2 WILL BE "BLOCKED".
THAT IS NOT RELATED TO "BLOCKED CARDMANAGER" ISSUE ( ERROR #6982 )
i can not find ANY solution to that problem, other than NOT using Cypress CY7C63001-based readers with setool2 cards.


here is few pictures of AFFECTED readers:
CY7C63001.jpg CY7C63001_MXKEY.jpg

you can also identify such reader by smartcard reader name and driver name:
Example.JPG

if you will use that readers, your setool2 smartcard WILL BE BLOCKED - and i will unblock such card ONLY ONCE.

my strong recommendation is use om****y-based readers, like that:
om****y_bottom.jpg
they are working 100% on any system.


of course, usage of latest setool2 version is ABSOLUTE requirement.




QUESTIONS AND ANSWERS

q:
What is card update? which card need to be updated?

a:
SmartCard update required to use 1.107 and following setool2 versions.
All SEtool cards with serial numbers till 177500 must be updated.


q:
how to update setool2 card ? what do i need ?

a:

to update setool2 card, you need valid setool2 account, normal internet connection ( NOT proxy ), open TCP ports 443,1934

put updater ( updater.zip ) in setool2 directory, it will auto read settings from setool2.ini.

Or extract it to any desired directory and fill username,password,server manually.

server address is:
Code:
srv01.dontexist.com
if you do not have valid setool2 account, use special updater account:

Code:
username=updater
password=updater


on "operations" tab select with mouse click reader with setool2 card.
( remove all smartcards from pc except setool2 one in order to avoid misunderstanding )

you will get "Ready to work" text.
press "update card" button only after you get that.

if your setool2 card not activated ( you can NOT use setool2 version > 1.01 )
you need 20 credits for initial card update.
Credits will be discounted AUTOMATICALLY WITHOUT CONFIRMATION.

if your card eligible for update, you will see following text:

Code:
setool2 SmartCard updater [x.xx]

server read: "srv01.dontexist.com"
username read: "update_test"

Please click on reader with setool2 SmartCard.
Ready to work
SmartCard update started.....
CARD SERIAL: 12345678
Checking with server...
setool2 card not activated, credits will be used......
Uploading......................................... ...................................
Update completed
you will get usual "no credits" message in case if you do not have needed credits amount.


in time after time, we will update setool2 smartcard, corresponding notice will be posted in news.
for normal update you do not need any credits, but valid setool2 account required.
if your card eligible for normal update, you will see following text:

Code:
setool2 SmartCard updater [x.xx]

server read: "srv01.dontexist.com"
username read: "update_test"

Please click on reader with setool2 SmartCard.
Ready to work
SmartCard update started...
CARD SERIAL: 12345678
Checking with server.........
Uploading......................................... ...................................
Update completed


if card already updated, you will get following text:

Code:
SmartCard update started...
CARD SERIAL: 12345678
Checking with server.
cmd err: [request denied]

if you getting that text and your card NOT updated, you should post request in that thread with
- your account username
- setool2 card original serial

admin will check issue and write resolution.



if you will get next error message :

Code:
Please click on reader with setool2 SmartCard.
Ready to work
SmartCard update started..
CARD IS BLOCKED.
RECOVERY SERIAL: xxxxxxxxxxxxxxxx
Checking with server..
auth #0 err: [request denied]
if you getting that text, you should post request in that thread with
- your account username
- setool2 card original serial
- reported recovery serial

admin will check issue and write resolution.



most bad thing that can happen:
if you will get next results

Code:
SmartCard update started.....
CARD SERIAL: 00xxxxxxx
Checking with server......
auth #1 err: 6982
that means your card was permanently tampered by some tools and you stuck to v1.106
nothing can be done at all.

please note, that after initial update you can only use setool2 version >= v1.107

q:
how to activate LGTool ? what do i need ?

a:
to activate LGTool, you need valid setool2 account, normal internet connection ( NOT proxy ), open TCP ports 443,1934
you do not need to have setool2 credits on account.

put attached updater in setool2 directory ( it will auto read settings from setool2.ini )
or extract it to any desired directory and fill username,password,server manually.

server address is:
Code:
srv01.dontexist.com
on "operations" tab select with mouse click reader with setool2 card.
( remove all smartcards from pc except setool2 one in order to avoid misunderstanding )

you will get "Ready to work" text.
Then press "Activate LGTool" button

if your card eligible for activation, you will get next text:

Code:
setool2 SmartCard updater [x.xx]

server read: "srv01.dontexist.com"
username read: "update_test"

Please click on reader with setool2 SmartCard.
Ready to work
Checking with server..
LG application activated
Reply With Quote

[indikait]

Make sure turn off your fire wall protection!!!

[wisdom001]

i will try and post reply tomorrow

[MR_UNLOCK]

i have problem to setool no boot for these modile sk 17i
and st18i

[wisdom001]

tried but the same server error 32 what is the problem please help me somebody,what does error 32 means and how to reolve this problem.,this is my first time of activating setool box i have the 20 logs to do the activation please help me setool team or member

[wisdom001]

problem solved thank's

[deal1975]

Checking with server.
cmd err: [request denied]how to explaine this am a reseller and i have many box to update for customer with credit nothing done what can i do help pls

[Danish Shafiq]

Originally Posted by deal1975

Checking with server.
cmd err: [request denied]how to explaine this am a reseller and i have many box to update for customer with credit nothing done what can i do help pls

It's Means ur Card Already Activated bro.no need to update ur card now..

[alpores]

Originally Posted by wisdom001

problem solved thank's

how come u solve your problem? please share it, i have the same problem

[iykhee]

Helo, please I just bought fusion box with setool activated, how do I know the serial number in other to activate lgtool, please I need your help. Thanks

[wolfgang1502]

Here is not LGTOOL Support Forum

[nagraj]

how to solve my problem?

Ready to work
SmartCard update started.
RECOVERY SERIAL:
Checking with server.
internal card error: DEAD

[moshman]

Originally Posted by nagraj

how to solve my problem?

Ready to work
SmartCard update started.
RECOVERY SERIAL:
Checking with server.
internal card error: DEAD

Check with another card reader, if that fails buy new card

[imrangsmali]

hi
my CARD SERIAL: 00065046
please check my card is ok or not ok
blocked or clear please replay me
very long time user again