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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SETool2


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Old 10-26-2011, 08:16   #1 (permalink)
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v 1.12 error


when open setool show error
smart card reader not supported

here is image

ImageShack® - Online Photo and Video Hosting
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Old 10-26-2011, 08:31   #2 (permalink)
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You need to update your card first.

http://setool.net/support/SETool2/updater.zip
Setool2 Card Update, Information, TroubleShooting [ READ FIRST POST ]
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Old 10-26-2011, 08:53   #3 (permalink)
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Quote:
Originally Posted by mobile mart View Post
AFTER UPDATE SAME POSITION

UPDATE LOGS

server read: "127.0.0.1"
COULD NOT READ USERNAME
Please click on reader with setool2 SmartCard.
Ready to work
SmartCard update started...
CARD SERIAL: 00000000
Checking with server.........
Uploading......................................... ....................................
Update completed
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Old 10-26-2011, 08:55   #4 (permalink)
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Have you installed drivers for smart card?

http://setool.net/support/SETool2/eGate_Driver.zip
http://setool.net/support/SETool2/TO...**y_Driver.zip
http://setool.net/support/SETool2/TO...-reader_xp.exe
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Old 10-26-2011, 08:59   #5 (permalink)
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Quote:
Originally Posted by mobile mart View Post
Have you installed drivers for smart card?
old version (1.08) good work
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Old 10-26-2011, 09:03   #6 (permalink)
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Download setup from official setool support than check.
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Old 10-26-2011, 09:10   #7 (permalink)
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[QUOTE=satpal suthar1;7831369]old version (1.08) good work[/QU

cypress-based smartcard readers are not supported, because they are all faulty.
use om****y-based smartcard reader or another, NOT cypress-based reader.

Also read this.

As there is too much "blocked" setool2 GEMALTO TOP cards,we investigated issue and found problem.

due to errors in controller firmware
( or due to incompatibility between smartcard/controller firmware/motherboard usb controller )
all smartcard readers i know, which are based on CY7C63001 are failed to send long data packet to/from smartcard.
it happens on some systems only, it can happen not immediately, but on "affected" system it happens always, earlier or later.

due to that, smartcard will receive WRONG command and SETOOL2 WILL BE "BLOCKED".
THAT IS NOT RELATED TO "BLOCKED CARDMANAGER" ISSUE ( ERROR #6982 )

i can not find ANY solution to that problem, other than NOT using Cypress CY7C63001-based readers with setool2 cards.


here is few pictures of AFFECTED readers:


you can also identify such reader by smartcard reader name and driver name:


if you will use that readers, your setool2 smartcard WILL BE BLOCKED - and i will unblock such card ONLY ONCE.

my strong recommendation is use om****y-based readers, like that:

they are working 100% on any system.


of course, usage of latest setool2 version is ABSOLUTE requirement.

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Old 10-26-2011, 11:11   #8 (permalink)
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[QUOTE=mobile mart;7831429]
Quote:
Originally Posted by satpal suthar1 View Post
old version (1.08) good work[/QU

cypress-based smartcard readers are not supported, because they are all faulty.
use om****y-based smartcard reader or another, NOT cypress-based reader.

Also read this.

As there is too much "blocked" setool2 GEMALTO TOP cards,we investigated issue and found problem.

due to errors in controller firmware
( or due to incompatibility between smartcard/controller firmware/motherboard usb controller )
all smartcard readers i know, which are based on CY7C63001 are failed to send long data packet to/from smartcard.
it happens on some systems only, it can happen not immediately, but on "affected" system it happens always, earlier or later.

due to that, smartcard will receive WRONG command and SETOOL2 WILL BE "BLOCKED".
THAT IS NOT RELATED TO "BLOCKED CARDMANAGER" ISSUE ( ERROR #6982 )

i can not find ANY solution to that problem, other than NOT using Cypress CY7C63001-based readers with setool2 cards.


here is few pictures of AFFECTED readers:


you can also identify such reader by smartcard reader name and driver name:


if you will use that readers, your setool2 smartcard WILL BE BLOCKED - and i will unblock such card ONLY ONCE.

my strong recommendation is use om****y-based readers, like that:

they are working 100% on any system.


of course, usage of latest setool2 version is ABSOLUTE requirement.
but
my box is inbuilt smart card reader
my box is 2 month old
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Old 10-26-2011, 11:17   #9 (permalink)
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[QUOTE=satpal suthar1;7831931]
Quote:
Originally Posted by mobile mart View Post

but
my box is inbuilt smart card reader
my box is 2 month old
I refer you here SETool2
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