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BlackBerry (RIM) Blackberry phones discussion, firmwares, tutorial, media, repairs. |
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05-17-2012, 09:15 | #1 (permalink) |
No Life Poster Join Date: Jun 2007
Posts: 1,033
Member: 534777 Status: Offline Thanks Meter: 214 | How to fix this error "A fatal Error has occured" could someone please help me fix this issue???? when i try to update ANY bb or load via loader app or desktop manager, it ALWAYS stops at a point with this error "A fatal error has occurred while updating your device's software. Please try again. Mdodule incompatible. [J:0x00000011] The update file "net_rim_crypto.cod" for application"Blackberry Crypto Library" is not compatible with the version of the application that is intalled on your device. Delete the application from your device, and then re-install the application. Warning: If you delete an application from your device, you also delete any device data that is associated with the application." how do i fix this error with ALL the bbs i try to work on. will appreciate any help. i use three laptops, two with xp sp3 and one with windows 7 but all behaves the same when i try to update or load any bb i have. please help. thanx and best wishes |
05-17-2012, 09:44 | #3 (permalink) | |
No Life Poster Join Date: Jun 2007
Posts: 1,033
Member: 534777 Status: Offline Thanks Meter: 214 | Quote:
any other suggestions??? thanx though for your help. | |
05-19-2012, 06:50 | #4 (permalink) |
Junior Member Join Date: May 2012
Posts: 5
Member: 1760482 Status: Offline Thanks Meter: 0 | How to fix this error "A fatal Error has occured" Do a Hard reset= hold down the power, +/- volume buttons all together for 10 seconds, let the PB shut off and restart. Then give everything a try and repost to let us know |
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