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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Various > BlackBerry (RIM)


BlackBerry (RIM) Blackberry phones discussion, firmwares, tutorial, media, repairs.

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Old 10-04-2011, 14:01   #1 (permalink)
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How to know bb operator???


Hi all, can someone show me how to know the operator of my BB??? i always get this error message when i try to load OS

"The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. contact your wireless service provider or the system administrator"

it's for a client. there's no way of telling the operator as when i turn it on, it only displays BLACKBERRY when loading and it came to me with

"Reload Software: 507" message on the screen.

your help is keenly needed.

thanx and best wishes to all.
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Old 10-04-2011, 17:32   #2 (permalink)
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Originally Posted by jessey View Post
Hi all, can someone show me how to know the operator of my BB??? i always get this error message when i try to load OS

"The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. contact your wireless service provider or the system administrator"

it's for a client. there's no way of telling the operator as when i turn it on, it only displays BLACKBERRY when loading and it came to me with

"Reload Software: 507" message on the screen.

your help is keenly needed.

thanx and best wishes to all.
Give me the product code (PRD-XXXXX-XXX) printed on the lable under the battery and I'll let you know

BR

Alex
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Old 10-04-2011, 20:47   #3 (permalink)
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Originally Posted by moulnisky View Post
Give me the product code (PRD-XXXXX-XXX) printed on the lable under the battery and I'll let you know

BR

Alex
here is the prd number please:

PRD-20973-801

thanx Alex and best wishes
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Old 10-04-2011, 22:22   #4 (permalink)
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Originally Posted by wodashie View Post
here is the prd number please:

PRD-20973-801

thanx Alex and best wishes

PRD-20973-001_ECN32355-1 MEP-28555-001 9520 GSM UMTS/Edge Voda UK and IE

BR

Alex
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Old 10-05-2011, 04:54   #5 (permalink)
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PRD-20973-001_ECN32355-1 MEP-28555-001 9520 GSM UMTS/Edge Voda UK and IE

BR

Alex
thank you very much

but my MEP is MEP-04103-001, read with my mep reader and FOR SURE, it's a 9520 phone.

best wishes
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Old 10-05-2011, 05:23   #6 (permalink)
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Download the firmware and do not us bb desktop mgr under program file seach 'reseach in motion' locate app loader then flash ur 4n.or try free tool 'bb bsak' .connect ur bb then do factory reset.it wil wipe and reset your phone
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Old 10-05-2011, 05:41   #7 (permalink)
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thank you very much

but my MEP is MEP-04103-001, read with my mep reader and FOR SURE, it's a 9520 phone.

best wishes
The information shown been asked by another user (wodashie) lol
you neve posted your prd code

BR

Alex
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