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|BlackBerry (RIM) Blackberry phones discussion, firmwares, tutorial, media, repairs.|
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|06-21-2012, 19:29||#1 (permalink)|
Join Date: Oct 2006
Thanked 41 Times in 32 Posts
unable to complete the loading opreation in 9780
hi, i have problem in loading the os in 9780.i treid different firmwares, but always get the same error.pls suggest me the right firmware to flash.
A fatal error has occurred while updating your device's software. Please try again.
Module incompatible. [J:0x00000011]
The update file "net_rim_crypto.cod" for application "BlackBerry Crypto Library" is not compatible with the version of the application that is installed on your device. Delete the application from your device, and then re-install the application. Warning: If you delete an application from your device, you also delete any device data that is associated with the application.
|06-22-2012, 15:39||#4 (permalink)|
Join Date: Nov 2004
Thanked 10 Times in 6 Posts
I also experienced the same situation with 9700 after i had upgrade to latest BB desktop software. I had the same error in desktop manager and apploader i tried to load to different OS but with the same error, here's what i do to recover.
1. Wipe the phone via BBSAK
2. load NAL OS
3. Load OS via Desktop Manager (same error again but phone start properly and usable now.. I don't know how it happened but what the heck phone is ok now..)
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