Next Year's iOS 13 Update to Feature iPad-Focused Upgrades Like Revamped Files App

[Peiffer]

"Yukon," according to information shared by Bloomberg reporter Mark Gurman on Twitter.

Apple is said to be working on a revamped Files app, in-app tabs similar to the tabs that are available in macOS apps, support for using the same app side-by-side in Split View multitasking mode, and unspecified improvements to Apple Pencil. Some of this information was previously shared by Gurman in reports on Bloomberg, but details such as a revamped Files app are new.

Next Year's iOS 13 Update to Feature iPad-Focused Upgrades Like Revamped Files App

Gurman also previously said that some features originally planned for iOS 12 will be pushed back to iOS 13 to allow Apple to work on bug fixes and performance improvements. These features include a redesigned Home screen (which will include changes on the iPad) and a revamped Photos app.



iOS 11, the current version of iOS, was also an iPad-focused update, introducing the Files app, a revamped iPad dock, a new App Switcher, Drag and Drop support, new Apple Pencil features like Instant Markup and Instant Notes, a redesigned QuickType keyboard, and more.

iOS 12, coming this year, will offer fewer new features than Apple had originally planned, but Gurman believes Apple will introduce at least one major change that also affects macOS 10.14 - support for cross-platform apps. Apple is said to be working to implement features that would allow apps designed for the iPhone and the iPad to run on the Mac, but there has been some disagreement over when this feature will debut.

Daring Fireball's John Gruber says Apple will not introduce this functionality until iOS 13 and macOS 10.15, so it is unclear if it will indeed be coming in iOS 12. Gurman does, however, often share accurate information on Apple's software updates ahead of their release.

Other features planned for iOS 12 include additional Animoji characters, a new Animoji interface and Animojis on iPad, FaceTime support for Animoji, updated parental controls with a new Digital Health tool to allow parents to better monitor screen time, a revamped Stocks app, an enhanced version of Do Not Disturb, and support for multiplayer augmented reality games.

Apple will unveil iOS 12, macOS 10.14, tvOS 12, and watchOS 5 at its upcoming Worldwide Developers Conference that kicks off on Monday, June 4. The first day will include a keynote event where Apple will share all of the new features coming in the software updates, and following the keynote, developers will be provided with access to the software to begin to prepare their apps ahead of a fall public launch.

Source: macrumors

[Peiffer]

In an internal document distributed to Apple Authorized Service Providers this week, obtained by MacRumors, Apple said affected customers may experience a grayed-out speaker button during phone calls. The issue may also prevent affected customers from being heard during phone calls or FaceTime video chats.

Apple Authorized Service Providers have been instructed to first ask customers to disconnect or power off any Bluetooth headsets or other audio accessories connected to their iPhone to see if that alleviates the problem.

If the speaker button remains grayed out during a call, the service providers have been instructed to run audio diagnostics. Affected devices will display a "device could not detect dock" or "accessory not supported" alert in the diagnostic pane, in which case the service provider can initiate a repair for the iPhone.

If an affected iPhone 7 or iPhone 7 Plus is no longer covered by warranty, Apple says its service providers can request an exception for this particular issue. Apple's document does not specify if the repairs will be completed free of charge, but it seems likely given the circumstances.

While this does not appear to be a widespread problem, there are have been some complaints about microphone issues on iOS 11.3 scattered across MacRumors, Reddit, Twitter, and the Apple Support Communities in recent months.

It's unclear why iOS 11.3 and subsequent software versions are unintentionally disabling microphones on some iPhone 7 and iPhone 7 Plus units. Apple mentions that some of the devices may require a repair, suggesting the software update could somehow be causing a hardware defect, but information is lacking.

Affected customers can schedule an appointment with an Apple Authorized Service Provider or with the Genius Bar at an Apple Store via the Contact Apple Support page: iPhone → Repairs & Physical Damage → Unable to Hear Through Receiver or Speakers → Built-in Speaker → Bring In For Repair.

Apple has not confirmed this issue publicly, but MacRumors has verified the document's authenticity with a reliable source. However, outside of our control, some Apple employees may be unaware of or deny the information. In that event, we recommend escalating your case to a senior AppleCare advisor if possible.

Source: macrumors

[Peiffer]

Essentially, the document explains that employees should first run a diagnostics test to see if the customer’s Face ID issues could be resolved with a rear camera repair. If that doesn’t turn out to be the case, the employee should simply perform a whole unit replacement, giving the customer a new phone.

While repairing the rear camera to fix Face ID problems may seem counterintuitive, this isn’t the first time we’ve heard of it. Several users on various support threads have noted that when their rear camera fails, Face ID also fails.

For instance, shortly after the iPhone X’s launch, a user took to Reddit to explain that both the rear camera and Face ID had stopped working properly on their iPhone X. This user noted that features such as a pano, slow-mo, and time-lapse still functioned, but everything else did not. Furthermore, when the person would attempt to use Face ID, they would see a message reading “Face ID is not available, try again later.”

Ultimately, that iPhone X user had their device replaced by an Apple Store, with the Genius Bar employee explaining that the True Depth camera and telephoto camera lens are connected:

I was talking to the Genius Bar guy and he said that the cameras are connected. The lenses differ on what they do. The wide angle did the ones that worked and is connected to the front facing camera. The telephoto is connected to the true depth and was not working.

The support document distributed this weekend seemingly makes it a formal process for Genius Bar employees to first check the diagnostics of the rear cameras and attempt repair there, before going through the replacement process. Apple says this is “in order to provide the best customer experience.

The document explains that “in order to provide the best customer experience.” While iOS 11.2 caused Face ID errors for some users, this issue appears to be different.

Source: 9to5mac

[Peiffer]

Apple sold 9.1 million iPad units worldwide in the first quarter of the year, for a market share just below 30 percent, with the iPad Pro holding the top spot in the "detachable" high-end tablet market.

Apple iPad Expands to 28.8% in Contracting Tablet Market

According to the latest figures from research firm IDC's Worldwide Quarterly Tablet Tracker, Apple has kept its top position in the market, selling 9.1 million iPads, of which 1.8 million were iPad Pro models.

The numbers, which IDC calls "preliminary," match the 9.1 million iPads sold that Apple announced in its quarterly earnings this week. In addition, the overall market for so called "detachable tablets" like the iPad Pro and Microsoft Surface grew 2.9 percent year over year, as most other tablet segments posted declines.

IDC defines slate tablets, or traditional tablets, as "tablets without a dedicated keyboard," while detachable tablets are meant to work with a keyboard with an attachment like Apple's Smart Connector. A third category of convertibles are not included in this study.

While the quarter was mostly unaffected by the launch of the new iPad, IDC predicted that the new device, "along with the company's renewed focus on the education market should prove to be quite lucrative in the coming quarters."

IDC ranks the most popular tablets in May 2018