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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > MRT - Mobile repair tool

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Old 04-04-2019, 11:26   #46 (permalink)
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>>> Reading Mobile Map Data...Fail
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Old 04-04-2019, 12:55   #47 (permalink)
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android security patch 2019 not work
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Old 04-08-2019, 02:04   #48 (permalink)
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Failed! Please what is the problem?

Disconnect Mobile...
Re-Put the Mobile Bettery...
Then Connect your Phone to Computer again....
Please Make sure Mobile better has Power...
>>> Searching Mobile Port...
Get Mobile Port is: COM9
>>> Device driver identification:
MediaTek USB Port
>>> Mobile Has Connect...
CPU_NAME: MT6763
>>> Reading Mobile Hardware Info...Success
HW_Inf: 8A00 SW_Inf: CA01
>>> Initialization Mobile ...>>> Sending Auth File To Mobile...Success
>>> Downloading Boot1 To Mobile Phone...Success
Mobile phone status swtich to :brom...Success
Make sure Mobile status has in :brom...
Init Mobile BOOT2 ...
=====================Flash Type(eMMC)==============
Flash Size: 0x0000000000000000 -> 0M
Flash ID: 0x0000000000000000
Flash Name: UNKNOWN_UNKNOWN
Flash symbol: >>> Swich Mobile to Hight Speed Re\Wr Port...
Get Mobile Port is: COM23
>>> Device driver identification:
MediaTek DA USB VCOM (Android)
>>> Reading Mobile Map Data...Fail

TA
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Old 04-14-2019, 05:57   #49 (permalink)
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=====================Flash Type(eMMC)==============
Flash Size: 0x0000000000000000 -> 0M
Flash ID: 0x0000000000000000
Flash Name: UNKNOWN_UNKNOWN


TA[/QUOTE]

this really tells the story bad test points or bad test point timing, test point resistor bad, mrt software have to be reinstalled, change usb port/drivers ,not checked the right selection of check boxes on the soft, pc need to be restarted etc..
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