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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Genie Universal

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Old 08-07-2012, 20:35   #1 (permalink)
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6288 can't remove security code

I have a 6288 asking for security code. I have unlocked phone with GU ok.
I downloaded Nokia Suite to re-flash phone but every time I connect phone to PC the USB connects then disconnects. If I try to update drivers, it says the drivers are up tio date. When I check drivers they are Microsoft supplied?
Can any one help please, I am tearing my hair out?
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Old 08-08-2012, 17:03   #2 (permalink)
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Originally Posted by justmegt View Post
I have a 6288 asking for security code. I have unlocked phone with GU ok.
I downloaded Nokia Suite to re-flash phone but every time I connect phone to PC the USB connects then disconnects. If I try to update drivers, it says the drivers are up tio date. When I check drivers they are Microsoft supplied?
Can any one help please, I am tearing my hair out?
that using this tool
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Old 08-08-2012, 20:41   #3 (permalink)
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security code 6288

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that using this tool
use another tool and use FBUS cable
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Old 08-08-2012, 21:04   #4 (permalink)
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Thanks, phone is back with customer now.
I don't have another Nokia tool. I tried connecting directly Nokia Suite with DKU-2 cable but kept getting driver message.
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Old 08-08-2012, 21:22   #5 (permalink)
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Originally Posted by josetuareg View Post
use another tool and use FBUS cable
I've used fbus and NssPro without any problems. Works like a charm.
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Old 08-08-2012, 21:58   #6 (permalink)
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Quote:
Originally Posted by justmegt View Post
Thanks, phone is back with customer now.
I don't have another Nokia tool. I tried connecting directly Nokia Suite with DKU-2 cable but kept getting driver message.
Hi,

In the future just trick the phone to enter Test Mode by putting 6.8k resistor
between GND and BSI and isolating the battery BSI pin with piece of tape.

BR
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