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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Genie Universal


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Old 01-18-2010, 16:36   #1 (permalink)
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Can't update genei to v183 what wrong ??


Hi like in topic can't update genie clip to new version v183 what is wrong ??
On ftp got only flashfiles and phoenix installer from where get new contest ??
I try update SD card with Genie client software but all time I got old software nothing new
no new script nk4c
no new firmware
nothing new.
I waiting for news how update clip to this new firmware ??
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Old 01-18-2010, 16:43   #2 (permalink)
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Hi,

Maybe FTP is not updated yet for your SN. Best to drag the osimg.sef to Notepad,
it will show you the version of the file.

Sorry for the inconvenience.

BR,Alex
B-phreaks
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Old 01-18-2010, 16:58   #3 (permalink)
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Confuse , FTP support tool or Genieclient ?
After updated of Genieclient and try update firmware with charger at device always display File error: 7 !!!
Please guide , thank you !
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Old 01-18-2010, 17:02   #4 (permalink)
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Quote:
Originally Posted by tgcommss View Post
Confuse , FTP support tool or Genieclient ?
After updated of Genieclient and try update firmware with charger at device always display File error: 7 !!!
Please guide , thank you !

when you got error : 7
mean no battery connected need connect battery and charger to update clip.
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Old 01-18-2010, 17:16   #5 (permalink)
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Quote:
Originally Posted by tgcommss View Post
Confuse , FTP support tool or Genieclient ?
After updated of Genieclient and try update firmware with charger at device always display File error: 7 !!!
Please guide , thank you !
FTP, but wait some minutes because not ready yet.

B.R.
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Old 01-18-2010, 17:17   #6 (permalink)
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I have same problem, I try update from 161r and got error7 so followed othe advice on here using dct4 plus and tried update firmware again. it updated to 181 this tme but in osmg it says 161r.
Is this because my sn not in yet or some other reason as still cant update to 183
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Old 01-18-2010, 17:24   #7 (permalink)
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Hi,
The upload of the files to the FTP takse a bit of time.
Probably your SN is still not uploaded.

Please wait a bit, so all the serials are updated.

I will post once the update is complete.

Best regards
Danny
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Old 01-18-2010, 17:26   #8 (permalink)
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Same here I updated the card contents from card cliente but when try to update firmware get Error 7 even charger is connected
and when I got to ftp it only show phoneix software and bb5 flashes nothing else. I am using the latest cliente for ftp.

plz help in update, if need sn plz let me know.

bcnboy
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Old 01-18-2010, 17:28   #9 (permalink)
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Quote:
Originally Posted by bcnboy View Post
Same here I updated the card contents from card cliente but when try to update firmware get Error 7 even charger is connected
and when I got to ftp it only show phoneix software and bb5 flashes nothing else. I am using the latest cliente for ftp.

plz help in update, if need sn plz let me know.

bcnboy
i think, latest update still not upload to server.. lets wait...

br
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Old 01-18-2010, 17:31   #10 (permalink)
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Quote:
Originally Posted by FU_Too View Post
I have same problem, I try update from 161r and got error7 so followed othe advice on here using dct4 plus and tried update firmware again. it updated to 181 this tme but in osmg it says 161r.
Is this because my sn not in yet or some other reason as still cant update to 183
same problem with me. in ftp support only seen flash file & in software folder only phoenix
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Old 01-18-2010, 19:00   #11 (permalink)
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for update must use GENIE UPDATE CLIENT. It is connecting to the ftp server.
Update via FTP means "GENIE CLIENT" not the FTP support where you download flashfiles. Sorry if it was not so clear.

br
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Old 01-19-2010, 09:53   #12 (permalink)
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Quote:
Originally Posted by wgmmmx1 View Post
when you got error : 7
mean no battery connected need connect battery and charger to update clip.
You cant say this as it is not strictly true as you also get error:7 when you DO hace good battery AND charger connected especially when clip serial not update not loaded yet on server.

I was getting this error but waited as suggested and later tried again and FW updated ok (with same battery and charger connected)
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Old 01-19-2010, 10:28   #13 (permalink)
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Error 7 also appear when firmware version of box is the same as version of osimg.sef
so if you do SD update and you dowlad the same version as you already have in box, and make Update firmware the you will get Error 7.
BR
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Old 01-19-2010, 11:56   #14 (permalink)
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i think its working now. just updated to Genie OS to 0.183! Using genie update client
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Old 01-19-2010, 12:00   #15 (permalink)
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when i update my firmware it gives me blue screen and hang so i push reset button and when it restart it's v183 already and back to normal display. is this ok? not tried yet for functions no phone to unlock yet.
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