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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Genie Universal


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Old 06-16-2009, 17:27   #1 (permalink)
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Device Blank After Update


Please help me , my Genie Device after update to new version now blank .
how to solve this problem ?
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Old 06-17-2009, 04:23   #2 (permalink)
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Talking

please help !!!!!!!!
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Old 06-17-2009, 05:19   #3 (permalink)
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Yes , i face the same problem ! Device blue screen after updated ........... why ?
http://forum.gsmhosting.com/vbb/show...=764291&page=3
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Old 06-17-2009, 06:53   #4 (permalink)
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After update device with genie client then update firmware , it show " Updating firmware " and gone to blue screen . Now the device just blue screen only , Please any solution , thank you ! Urgent !!!
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File Type: jpg Genie Blank Blue LCD After Update.jpg (589.9 KB, 27 views)
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Old 06-17-2009, 07:03   #5 (permalink)
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change lcd from 7210 normal and device ok
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Old 06-17-2009, 07:05   #6 (permalink)
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Hi,

Found the reason for the problem. There was some changes to LCD support in
version 0.158, so Genie can support some new LCD types. Unfortunately it seems
the new version was not tested at all by the factory and support for some
older LCD used was broken.

Anyway, here the fix, you will need to update to version 0.161. Please find it
attached here.

The tricky part, update without seeing the LCD.

1. Download attachment, unzip
2. Put osimg.sef on your card (in System) using PC SD card reader
3. Remove battery, insert charger
4. Press right button
5. Press down button
6. Press left button

Device should be updated.

All thanks goes to toma2 for beta testing and help.

Regards, Alex
Attached Files
File Type: zip osimg_0_161.zip (104.6 KB, 110 views)

Last edited by Bph&co; 06-17-2009 at 07:54.
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Old 06-17-2009, 07:50   #7 (permalink)
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I am very sure it's sw effected , never open device (under warranty) .
Please any solution ?
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Old 06-17-2009, 09:27   #8 (permalink)
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Quote:
Originally Posted by tgcommss View Post
I am very sure it's sw effected , never open device (under warranty) .
Please any solution ?
Hi mate,

Please follow the steps in the previous post and you will be able to recover your device

Best regards
Danny
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Old 06-17-2009, 10:52   #9 (permalink)
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Thanks , after copy osimg 161 to mmc follow the steps , device blue screen problem solved !!
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Old 06-17-2009, 15:52   #10 (permalink)
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Thanks !!! Problem solved !!!
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Old 08-24-2009, 16:08   #11 (permalink)
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i have the same prob but cant mange to fix it help
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Old 08-24-2009, 16:15   #12 (permalink)
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the thing is my device didnt go blue from an update i was using it unlocked 2/3 phones and then left it then i turned it on and it was blue screeen. and now it stays like tht
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Old 08-24-2009, 16:32   #13 (permalink)
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try to hardreset the device, there is a hole at the back side.
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Old 08-24-2009, 18:30   #14 (permalink)
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tried already nothing happens
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Old 08-25-2009, 15:23   #15 (permalink)
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please help awaiting support
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