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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Genie Universal


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Old 03-09-2009, 21:08   #1 (permalink)
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File error 7


Hi

Ive used genie now for some time.
Today I downloaded new updates to my genie with genie client. When I try to update on my genie device I recieve: File error 7

What to do?

thanks in advance
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Old 03-09-2009, 21:11   #2 (permalink)
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its simple format sd then connect to genie client and update it
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Old 03-09-2009, 22:50   #3 (permalink)
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Quote:
Originally Posted by wisam_wa View Post
its simple format sd then connect to genie client and update it


No not that simple, I tried that but after formatting I recieve "Driver error: 1" when selecting USB Disk on genie
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Old 03-10-2009, 02:13   #4 (permalink)
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i'm with the same pro, i will wait the support answer, i post it in other thread i will format only after the oficial answer.

Thanks !!
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Old 03-10-2009, 04:44   #5 (permalink)
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Hi,

Error 7 means your box firmware is up to date. To receive the update, for latest Bb5notp.exe application what you need to update your SD card with genieclient.exe and no firmware update required.


Best Regards
Alan Tan
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Old 03-10-2009, 13:27   #6 (permalink)
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But man, i used the genieclient 3 times and the same bug, i'm not a new user i'm 6 months old here.

Thanks!!
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Old 03-10-2009, 13:37   #7 (permalink)
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Since the first time it give the mistake (error : 7), but now I saw that was in the new version. Solved !!

Thanks !!
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Old 03-21-2009, 08:39   #8 (permalink)
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GenieClient

I buy new Box and whant to update with GenieClient....

but cannot connect to server ...every time.....ERROR

can help?

thx
felix999
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