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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Genie Universal


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Old 03-19-2009, 12:47   #1 (permalink)
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Genie all program get error after update firmware [ANSWERED]


My genie all program error after finish update by GenieClient . I try copy latest 153r to mmc system and update genie with charger and miniusb in mode ........ it display " checking then File error:4 " . Now all program get error , Fls5 .exe get Exec err:18 ....... pls guide how to solve it !

And i like to buy credits after my genie problem solved , can i buy 400 credits ? Pls contact me [email protected]

Thank you !
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Old 03-20-2009, 06:37   #2 (permalink)
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Quote:
Originally Posted by tgcommss View Post
My genie all program error after finish update by GenieClient . I try copy latest 153r to mmc system and update genie with charger and miniusb in mode ........ it display " checking then File error:4 " . Now all program get error , Fls5 .exe get Exec err:18 ....... pls guide how to solve it !

And i like to buy credits after my genie problem solved , can i buy 400 credits ? Pls contact me [email protected]

Thank you !
bro..your problem not yet solve until now??....,,maybe contact product support is good idea..
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Old 03-20-2009, 10:44   #3 (permalink)
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Quote:
Originally Posted by tgcommss View Post
My genie all program error after finish update by GenieClient . I try copy latest 153r to mmc system and update genie with charger and miniusb in mode ........ it display " checking then File error:4 " . Now all program get error , Fls5 .exe get Exec err:18 ....... pls guide how to solve it !

And i like to buy credits after my genie problem solved , can i buy 400 credits ? Pls contact me [email protected]

Thank you !
You don't need to copy firmware file to sd card manualy, just use genie update client to update the sd card , and then select update firmware on the device, - everything will b ok, for more instructions read the user guide properly. hope this will help.
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Old 03-20-2009, 10:54   #4 (permalink)
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Originally Posted by ntfx View Post
You don't need to copy firmware file to sd card manualy, just use genie update client to update the sd card , and then select update firmware on the device, - everything will b ok, for more instructions read the user guide properly. hope this will help.
bro..,I've tell him step by step using msn,, all be done that prosedure,,but not solve.
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Old 03-21-2009, 02:25   #5 (permalink)
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ntfx@ , titan wonder @

Yes , i had tried all step as you mention . Now my device all program in error , i request SD content yesterday . Hopefully will receive SD content asap and thanks all for reply & kindly advice !
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Old 03-21-2009, 18:22   #6 (permalink)
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its importent to backup your system folder of genie´s sd card to save folder in your harddisc...

if you have this files save, you can format your sd card if you need, copy back the system folder and
update your card and all is okay again...

if you have credits.cnt with credits on it, you need to backup this file after every use of credits if you want to format your sd card
or your credits.cnt file is no more valid and you have 0 credits...

so please make this steps if you need to format your sd card:
1.) backup system folder to hdd
2.) backup your credits.cnt (after last using any program what consumes credits)
3.) format your sd card
4.) write back system folder
5.) write back credits.cnt (is in system folder, but need always the last created file)
6.) update your sd card with genie updater

br.
hari
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Old 03-22-2009, 01:40   #7 (permalink)
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Quote:
Originally Posted by tgcommss View Post
ntfx@ , titan wonder @

Yes , i had tried all step as you mention . Now my device all program in error , i request SD content yesterday . Hopefully will receive SD content asap and thanks all for reply & kindly advice !
Hi,

Latest SD card content had already sent out to you. Check your e-mail.

Best Regards
Alan Tan
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Old 03-22-2009, 03:52   #8 (permalink)
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Yes , after format SD and restall content then update firmware successfull . Now my device all works , thanks all for help !
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Old 02-22-2010, 16:39   #9 (permalink)
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i have one problem after update my box no open any program err 18 any solution ????
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Old 02-23-2010, 07:07   #10 (permalink)
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Quote:
Originally Posted by nexxus63 View Post
i have one problem after update my box no open any program err 18 any solution ????
http://forum.gsmhosting.com/vbb/showthread.php?t=933687
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Old 04-05-2010, 23:01   #11 (permalink)
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Having the same problem, just bought this today..... This is really frustrating.... How do I resolve it ?
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Old 04-05-2010, 23:39   #12 (permalink)
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Error 18 means that the firmware is not up to date
if you have older version 186r, you need to update to 191r first.
fonefunshop made a very good update video, for the people who
dont like to read the manual
here is the link:


http://www.fonefunshop.co.uk/Unlocki...date_video.htm

Or You Can Describe Your Problem Clearly?
So That We Can Solve That Matter

Last edited by ..::Mobile Smoker::..; 04-05-2010 at 23:53.
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Old 04-06-2010, 08:57   #13 (permalink)
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error codes

is it possible to get a list of the error codes and what they mean?
tm
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Old 04-06-2010, 15:37   #14 (permalink)
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Quote:
Originally Posted by terrygm View Post
is it possible to get a list of the error codes and what they mean?
tm
At The Moment Search Forum For Erorrs Description
I Am Making Guide For All Users Where You Can Find Erorr Desciption Without Posting On Forum
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Old 05-25-2010, 22:49   #15 (permalink)
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Gentlemen
I have the same problem I did the video over and I climbed the firmware of the box 0.0.1.12r I want to run the fls5 gives me the same error Exec Err:18

please help
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