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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Genie Universal

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Old 11-09-2010, 18:06   #1 (permalink)
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Genie universal problem [ANSWERED]

i get the follwing errors:

Waiting Device...Found.
Checking Device...Done.
--> Genie in Recovery Mode:
Reading Data...Done.
HW Version: 1.8, Device Serial: 102643
ID: Genie Device Bootloader
Restoring Device...Error1, 0x6
-->You need to contact us first to use this feature!
-------------------------------------------------


Waiting Device...Found.
Checking Device...Error1, 0x11
-------------------------------------------------

i've been trying to update this clip for 3 weeks now.

please help me
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Old 11-10-2010, 16:21   #2 (permalink)
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will somebody answer please?
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Old 11-11-2010, 10:14   #3 (permalink)
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Your Sn Is Activated Now
Please do as following:
1. Connect Clip in USB RECOVERY MODE (By Keep Pressing 1 Key)
2. Go To: C:\Program Files\GenieSuite\Remotetools\firmware\repair_dead_ device\System
3. copy this files into sytem folder of genie clip Sd Card
4. Run Nokia SL_X Remote Tool
5. Click On About Tab
5. Now Click On Update Os Button
6. Genie Should Show Blue Lcd After Complete Upgrade
7.Click Again On Update Os Button
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Old 11-12-2010, 16:41   #4 (permalink)
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Waiting Device...Found.
Checking Device...Done.
Driver: Remote Firmware Update v 0.0.0.165


Connecting to server...Done.
Updating OS...Error1, 0x1
-------------------------------------------------


ok now i get this...
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Old 11-13-2010, 18:09   #5 (permalink)
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how should i continue?

should i retry with the sd card content procedure and after,re-updating the os?
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Old 11-15-2010, 11:29   #6 (permalink)
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Replace Sd Card & Check Again
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Old 11-23-2010, 10:32   #7 (permalink)
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new errors

ok now i got this:


Waiting Device...Found.
Checking Device...Done.
Driver: Remote Firmware Update v 0.0.0.165
Connecting to server...Done.
Updating OS...Error4, 0x2
-------------------------------------------------

Waiting Device...Found.
Checking Device...Done.
Driver: Remote Firmware Update v 0.0.0.165
Connecting to server...Done.
Updating OS...Error2, 0x1
-------------------------------------------------

after i unplugged the screen wouldn't turn on and i tried pressing 1 and connecting and got this:

Waiting Device...Found.
Checking Device...Done.
--> Genie in Recovery Mode:
Reading Data...Error1, 0x12
-------------------------------------------------
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Old 11-23-2010, 10:58   #8 (permalink)
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also after the first try the clip buzzed continuosly for 1-2 seconds
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Old 12-03-2010, 23:07   #9 (permalink)
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ok please answer as i momentarily have no ideea what to do next.reseller says it's my fault as i "don't know how to update" and i don't need a refund of the money,but a working device.should i send it to aachen or not?please answer sir as i will do as you say.i am tired of trying to figure this out on my own.

the instructions are simple and i have almost 10 years experience in computing.so following a tutorial is not a hardpoint for me.
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Old 12-28-2010, 09:17   #10 (permalink)
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All solved with new update just downlaod and you can work without problem much beter solution then before !! GREAT WORK !! BB5noTP too working !!

Merry Xmas and little present
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Old 01-08-2011, 14:13   #11 (permalink)
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whats the problem with my genie pls help

Waiting Device...Found.
Checking Device...Done.
--> Genie in Recovery Mode:
Reading Data...Done.
HW Version: 1.8, Device Serial: 103793
ID: Genie Device Bootloader
Restoring Device...Error1, 0x6
-->Please contact a member of our team to enable this operation!
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Old 01-08-2011, 16:16   #12 (permalink)
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Use New Update
Merry Xmas and little present
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Old 01-11-2011, 21:52   #13 (permalink)
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I did sync via uGenie 35 , i have problems with OS update, i have now 0.0.0.191r

Programs inside clip won't run.
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Old 01-11-2011, 22:10   #14 (permalink)
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I didn't understand properly post: Merry Xmas and little present
Now i know that DEVICE MANAGER is a bookmark in uGenie program...
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Old 02-19-2011, 18:39   #15 (permalink)
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hai guys?have a genie universal clip its not activated when i try to open the main software im getting the following error: geine exe.is not a valid win32 application. please help
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