Genie Update Step By Step Walkthrough

[fonefun]

we have been helping people update their clips so many times, so i decided to post the chat log, as this will give every user a good step by step guide.

admin, please stick this thread so it may help other users.


Genie User says:
hi mark i have geine infront of me, how do i update it?
Mark - FoneFunShop says:
install genie suite from Genie Universal
tell me when done
Genie User says:
ok
ok done
Mark - FoneFunShop says:
press mode/usb disk on clip
open my computer
c: program files/genie suite
open genie client
Genie User says:
ok
Mark - FoneFunShop says:
i need you to run genie client, but also at same time be able to view the genie client folder on pc...understand?
Genie User says:
ok
Mark - FoneFunShop says:
ok
on genie client press get drive
Genie User says:
ok
Mark - FoneFunShop says:
now this is the important bit
press update on genie client
a file will begin to download into genie client folder
once finished genie client progress bar will begin
at this point copy the downloaded file from genie client folder to your desktop
copy it, dont move it
Genie User says:
ok
Mark - FoneFunShop says:
tell me when done
Genie User says:
ok done
its a zipped folder
Mark - FoneFunShop says:
so you have a backup file on desktop yes?
Genie User says:
yes
Mark - FoneFunShop says:
ok
you have winrar installed?
Genie User says:
yes
Mark - FoneFunShop says:
ok
close genie client
go to my computer and format the genie disk, make sure it is FAT32 and do not change name of drive, it should be called somthing like GENIE1002XX
do quick format
Genie User says:
ok
done
Mark - FoneFunShop says:
ok
open genie drive
rightclick and drag backup to grive and extract here
extract backup to genie disk (understand)
Genie User says:
yes
done
i am a computer tecnician, if i can not do this :P
Mark - FoneFunShop says:
ok
now, disconnect clip
reconnect
select programs/script/log.smx
install drivers from crogram files/genie client/drivers folder
Genie User says:
ok done
Mark - FoneFunShop says:
disconnect cable
reconnect
press mode / update os
run remote tools from within genie suite folder
Genie User says:
it is stuck in remote tools script
Mark - FoneFunShop says:
disconnect cable
reconnect

Genie User says:
usb os update ?
Mark - FoneFunShop says:
yes
on clip
then run remote tools software on pc
Genie User says:
Nokia SL_X Remote Tools V 1.0.0.34
Waiting Device...Found.
Reading data...Error1!
Closing Device...Done.

Mark - FoneFunShop says:
why have you pressed a button on software?
Genie User says:
no
Mark - FoneFunShop says:
take cable out and put back
Genie User says:
ok
Mark - FoneFunShop says:
mode
update os
drivers should ping in
Genie User says:
nothing happens
Mark - FoneFunShop says:
wait
check device manager
see if genie device is present under usb
Genie User says:
yes is present
Mark - FoneFunShop says:
ok
run remote tools on pc
tell me which version it is
Genie User says:
1.0.0.34
Mark - FoneFunShop says:
ok
wait
press about tab at bottom
press update os button
Genie User says:
waiting device -----------------

And genie is stuck
Mark - FoneFunShop says:
ok
youve nearly finished
all you need to to do is mode/update os
then update os button on remote tools
reboot pc, it sounds like you having driver issues possibly
and try again
Genie User says:
ok ill reboot, be right back
Waiting Device...Found.
Checking Device...Done.
Driver: Remote Firmware Update v 0.0.0.167
Connecting to server...Done.
Updating OS...Done.
-------------------------------------------------
Mark - FoneFunShop says:
:-)
all done
Genie User says:
good
lets hope it works now
Mark - FoneFunShop says:
it will :-)