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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Genie Universal


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Old 05-14-2009, 22:41   #1 (permalink)
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help me... geine universal team


Permanent Memory Tool v0.4

FLS-5 detected on serial port:6
Setting baud rate to 230400: Ok
Genie licence->OK
Reading Phone Info... phone info problem
problem... help .me
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Old 05-14-2009, 22:48   #2 (permalink)
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Hello, did you installed phoenix??
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Old 05-14-2009, 23:13   #3 (permalink)
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installed phoenix versiyon 2009..geine universal support download...
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Old 05-15-2009, 03:55   #4 (permalink)
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Make sure phone in Local Mode or Test Mode. Check Phoenix if it is able to detect your phone or not. If not, PM Tool will not detect it as well.

Best Regards
Alan Tan
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Old 05-17-2009, 17:32   #5 (permalink)
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--------------------------------------------------------------------------------

Permanent Memory Tool v0.4

FLS-5 detected on serial port:6
Setting baud rate to 230400: Ok
Genie licence->OK
Reading Phone Info... phone info problem
problem... help .me


phone ist local mode but read info problem help me.....
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Old 05-17-2009, 18:15   #6 (permalink)
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try this Phoenix_Service_Software_2008_20_9_34260
or this Phoenix_Service_Software_2008_44_5_36625
remove everything [fls5 drivers, phoenix] and all related stuff.

install Phoenix_Service_Software_2008_20_9_34260
after setting up the ports, install a 10pin cable in the Genie RJ directly [ this is the best way to test where is the problem].
and after that try to scan your phone or do other oporations.

BR
Mansi
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