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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Genie Universal


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Old 12-23-2009, 22:23   #1 (permalink)
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geniep.exe and drivers


i'm new user of genie clip
all installed and all OK,
the only confusion is that
1- runing geniep, pc detects genie universal, and ask for drivers that i don t find anywhere( I have phoenix installed, OS updated and think all done well)´
2- How to get user, password to use credits

If U can give hint, thanks to do, if U'll give advice like (use search , so i already did, so plz don t waste forum space)

finally, think that Genie is 1 of the best tools for servicing Nokia, but need a decent step by step manual, coz customer get confused between standalone, and pc, script and soft, fls5,pkd1....
much info and features, in 9 pdf pages is not well explaned)

Thx
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Old 12-23-2009, 22:59   #2 (permalink)
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HI
drivers you got in software directory after install it.
For geniep - software is DCT4PLUS1140 software need install on computer before connect clip and drivers are in software directory.

About login and pass you neeed buy it with credits from resseler .
You can't get it for free becouse this is service for witch need pay aditional.
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Old 12-23-2009, 23:32   #3 (permalink)
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Quote:
Originally Posted by wgmmmx1 View Post
HI
drivers you got in software directory after install it.
For geniep - software is DCT4PLUS1140 software need install on computer before connect clip and drivers are in software directory.

About login and pass you neeed buy it with credits from resseler .
You can't get it for free becouse this is service for witch need pay aditional.
apreciated your help...

1-already tried download and install dct4plus1140 refering to next links :
http://www.genieuniversal.com/downloads.html
http://www.genie-universal.com/?page_id=10
and
http://forum.gsmhosting.com/vbb/showthread.php?t=607659

but no way, so if any direct link will be apreciated

2-I know that is not free, and i already paied credits with paypal....but don t know how i'll receive user/password

Thx Bro,
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Old 12-24-2009, 00:11   #4 (permalink)
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Who you pay ??

About dct4plus software you got it in Genie Suite v1.0 then just download this and install and you got dct4plus too installed. bye
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Old 12-24-2009, 01:16   #5 (permalink)
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hi,
of course genie_suite is installed on my PC. and soft dct4 included in suite is installed, but when point to Drivers folder to install genie clip, Win xp give msg (no driver found)...so perhaps is problem on my windows???...i'll try other PC and see.

for credits, bougt fro : http://genieuniversal.com/credits.html

thx 4 your posts, I know that such problem are usual when first steps with a new box/tool, and after some days, things will be clear and easy....
btw, unlocked 5800 X 4, 3120, 5310,6120 with clip standalone and all OK.

WBR,
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Old 12-24-2009, 01:28   #6 (permalink)
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@boucettay
take mister
Attached Files
File Type: rar driver.rar (6.4 KB, 120 views)
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Old 12-24-2009, 12:46   #7 (permalink)
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Quote:
Originally Posted by fypoi View Post
@boucettay
take mister
the 2 files in zip i already have on driver folder on my HDD...
the problem is that pointing to that files, windows gave msg, that no found driver/information for the HW i want install....

thx, anyway...
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Old 12-24-2009, 13:44   #8 (permalink)
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during installation, log gave error updating drivers



????
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Old 12-24-2009, 14:43   #9 (permalink)
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about credits, Yes received email with details, Just got to fetch in spam folder, But that got to be written on manual, or instructions :
(After your paiment, you will receive email, with details of User/password...)

thx
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Old 12-24-2009, 18:02   #10 (permalink)
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sorry mister i can t help no idea
probably conflit with a previous drivers (phoenix, mtbox ...)

good luck
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Old 12-24-2009, 19:58   #11 (permalink)
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Quote:
Originally Posted by boucettay View Post
during installation, log gave error updating drivers



????
Can you give us some details of your pc, like what windows version, service packs etc...

br
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Old 12-24-2009, 20:26   #12 (permalink)
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Quote:
Originally Posted by Zero23 View Post
Can you give us some details of your pc, like what windows version, service packs etc...

br
Hi,
long time ... since i asked for the clip from U. but U've always offline on sonork.

so,
i'm using win xp with sp2,
installed all soft, and all is OK...
I think that pb is in clip (not sure), but think after update OS to 181...
tried on other PC with fresh XP and the same pb...
Now i'll try update OS again, and see result

Thx 4 support.
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Old 12-24-2009, 21:58   #13 (permalink)
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PROBLEM SOLVED after assistance of ZERO23,
was strange problem, but the most important is that it s solved..

Special thanks to Zero23 and all Genie Team

WBR,
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Old 12-30-2009, 20:01   #14 (permalink)
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Some problem......... How can I solve?
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Old 12-30-2009, 21:23   #15 (permalink)
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same problem, plz share solution, thx
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