need to unlock T-mobile USA samsung behold T919 - GSM-Forum

skycom · 06-12-2010, 17:02

Hi,

My phone is now showing "Phone Freeze SIM unavailable Please contact service provider".

I'm supposed to choose "t919" and click "Read unlock codes" but the
problem is that option is greyed out.

The only option i can choose is "Direct unlock" which i know does not work
if the phone is frozen.

So, what can i do ?

Thank you.

ssa · 06-12-2010, 19:30

Direct Unlock will work fine, however you must make sure you have the correct modemport selected (check it in the devicemanager)

skycom · 06-12-2010, 20:22

I have used "direct unlock" and it said done. But when i put a different sim into
the phone, it still said "phone freeze sim unavailable".
My reseller unlocksamsungonline.com said i should use "read unlock codes" but it is not available.
They did give me a credit back into the account for me to try again.
I'm just lost as what i should do.

Thanks for replying.

ssa · 06-12-2010, 21:53

check the modem port in de device manager
(click on devicemager > modems)
search qualcomm usb modem, right click, and choose properties
go to tab advanced > advanced port settings
note down the port number and use this as modemport in the client

now do direct unlock and your lock and freeze are gone

problem exist when wrong port is selected for modem(because t919 also have NMEA port (GPS)) so when manualy select correct port.. all will be fine

06-12-2010, 17:02	#1 (permalink)
skycom Freak Poster Join Date: Jun 2004 Posts: 136 Member: 69331 Status: Offline Thanks Meter: 2	need to unlock T-mobile USA samsung behold T919 Hi, My phone is now showing "Phone Freeze SIM unavailable Please contact service provider". I'm supposed to choose "t919" and click "Read unlock codes" but the problem is that option is greyed out. The only option i can choose is "Direct unlock" which i know does not work if the phone is frozen. So, what can i do ? Thank you.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
need ericsson 88 cable	migdamas	Old Ericsson Phones & Sony Phones	2	03-24-2017 16:24
Need software upgrade for Nokia 5110	ptkrf	Nokia Legacy Phones ( DCT-1 ,2 ,3 ,L )	30	02-24-2016 10:21
How to add a language in 51xx/61xx	tati	Nokia Legacy Phones ( DCT-1 ,2 ,3 ,L )	8	05-21-2013 19:20
need eeprom photo????	mobileinfo	Nokia Legacy Phones ( DCT-1 ,2 ,3 ,L )	0	05-26-1999 11:35

06-12-2010, 19:30	#2 (permalink)
ssa No Life Poster Join Date: Feb 2003 Location: Inside CPU Age: 43 Posts: 1,861 Member: 23420 Status: Offline Thanks Meter: 3,080	Direct Unlock will work fine, however you must make sure you have the correct modemport selected (check it in the devicemanager)

06-12-2010, 20:22	#3 (permalink)
skycom Freak Poster Join Date: Jun 2004 Posts: 136 Member: 69331 Status: Offline Thanks Meter: 2	I have used "direct unlock" and it said done. But when i put a different sim into the phone, it still said "phone freeze sim unavailable". My reseller unlocksamsungonline.com said i should use "read unlock codes" but it is not available. They did give me a credit back into the account for me to try again. I'm just lost as what i should do. Thanks for replying.

06-12-2010, 21:53	#4 (permalink)
ssa No Life Poster Join Date: Feb 2003 Location: Inside CPU Age: 43 Posts: 1,861 Member: 23420 Status: Offline Thanks Meter: 3,080	check the modem port in de device manager (click on devicemager > modems) search qualcomm usb modem, right click, and choose properties go to tab advanced > advanced port settings note down the port number and use this as modemport in the client now do direct unlock and your lock and freeze are gone problem exist when wrong port is selected for modem(because t919 also have NMEA port (GPS)) so when manualy select correct port.. all will be fine