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Old 10-16-2009, 05:11   #1 (permalink)
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i made payment product out of stock!!!!

i made payment for an order but unfortunately genie universal out of stock!!! so i decided to cancel order as i needed to genie clip but your company is taking more than 8 days, money not yet refunded???? Y??? it is a matter of minutes!!!! i am losing money for nothing as us dollar value is getting low i will lose more than 40 usd for nothing!!! i paid 632 usd, due to exchange rate, i will lose 40 usd for nothing!!!


you could have mention on your website that product was out of stock!!!
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Old 10-16-2009, 05:18   #2 (permalink)
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HI! please cancel whole,complete order because i need the genie clip.
Please refund me on my paypal account as i will buy from somewhere
else. the main purpose of my order is the genie clip.thanks anyway.

On Thu, Oct 8, 2009 at 8:23 PM, 丽芳 谭 <xxxxxxxxxxxxxxxx> wrote:
> All order cancel or only cancel genie clip? maybe we can make credit for
> you, then you can use it next time, otherwise, pls give me your paypal
> account, i will request my boss refund it.
> BR
> Leah
>
>> Date: Wed, 7 Oct 2009 22:25:46 -0700
>> Subject: Re: GSMSP: 8570155072
>> From: xxxxxxxxxxxxx
>> To:xxxxxxxxxxxxxxxxx
>>
>> hi!
>> sorry, i needed the genie clip, please refund me if you do not have
>> item in stock, see you soon,take care.
>>
>> On Wed, Oct 7, 2009 at 8:04 PM, 丽芳 谭 <xxxxxxxxxxxxxx> wrote:
>> >
>> > Hi,
>> > I'm sorry for notice you, we don't have genie clip in stock now, do you
>> > have
>> > something for change? or we can refund you. let me know pls, thanks.
>> > BR
>> > Leah
>> >
>> >
>> > ________________________________
>> > Windows Live Hotmail: Your friends can get your Facebook updates, right
>> > from
>> > Hotmail(R).
- Show quoted text -

ok, we will do it ASAP.
BR
Leah

> Date: Sun, 11 Oct 2009 11:36:36 -0700
- Show quoted text -


y a refund via paypal not possible since so many days????
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Old 01-14-2010, 09:45   #3 (permalink)
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Dear Sir,

would you pls let me your order number or your account in our webiste? we usually refund the money to your account.

pls lnoted that Genie universal is available now.

br
winnie
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