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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 07-21-2011, 10:44   #1 (permalink)
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Join Date: Jul 2010
Location: Mumbai
Posts: 97
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Thanks Meter: 6
Box maintainence problem


SIR I'M TRYING TO UPDATE BOX IT SHOWS THIS ERROR ,IS THIS NORMAL OR THERE IS SOME PROBLEM.I BOUGHT THE BOX RECENTLY AND I'M UPDATING FOR THE FIRST TIME.

Updating Security Area...
Security Area Updated, Took: 0.125s
Updating Main Firmware...
Main Firmware Updated, Took: 17.328s
Updating COM Emulator Firmware...
COM Emulator Firmware Updated, Took: 1.297s
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Firmware: Cyclone Nokia/Blackberry Application v01.66, (Jul 19 2011 16:55:18, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2011
Boot Agent: Cyclone Secure BootAgent Server v3.01 (C) KarwosSoft 2010 wk41
Cyclone Server Send Command Error -> Code: 500, Not allowed to Upgrade Bootloader

Failed to Upgrade Bootloader -> Server Transaction Failed
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 07-21-2011, 10:59   #2 (permalink)
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Location: CMB/Ceylon
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Sonork: OEM Lock : ON
Thanks Meter: 4,126
ignore that message...your bootloader is up to date
 
Old 07-21-2011, 13:32   #3 (permalink)
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Please, download the last exe and copy it in the main cyclonebox folder
download it Here

BR

Alex
 
Old 07-21-2011, 15:37   #4 (permalink)
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Quote:
Originally Posted by moulnisky View Post
Please, download the last exe and copy it in the main cyclonebox folder
download it Here

BR

Alex


Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe)
Box Firmware Version Read Failed -> No answer from CBUS
Initialization has failed -> Failed to read Box Firmware Version - Try to Maintenance Box

 
Old 07-21-2011, 15:56   #5 (permalink)
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Box Maintenance procedure started at 15:37:05
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 95921CF41679B7343E09F70E45610C28
Connecting to Cyclone Server
Cyclone Server (1.0.0.667), Cyclone Box Team 2008-2011 - Ready.
========= Box Info =========
Box SN: XXXXXXX
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk32
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: XXXXXX
First Name: taoufik
Surname: tato
Nickname: quickgsm
Address: meknes
Country: morocco
E-Mail: [email protected]
Reseller: GPGIndustries, China
Warranty Start Date: 2011-01-22
Warranty Period (months): 6
Warranty Stop Date: 2011-07-22
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Firmware Updated, Took: 0.329s
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe)
Box Firmware Version Read Failed -> No answer from CBUS
Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box
Secure Bootloader Update Skipped
Disconnected from Cyclone Server
Box Maintenance finished successfully

haw to fix it ?

BR / TA@UFIK




BY / QUICK - MOBILE
 
Old 07-21-2011, 17:00   #6 (permalink)
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Join Date: Dec 2006
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Age: 39
Posts: 1,293
Member: 414755
Status: Offline
Sonork: quickgsm
Thanks Meter: 389
Box Maintenance procedure started at 16:53:57
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 95921CF41679B7343E09F70E45610C28
Connecting to Cyclone Server
Cyclone Server (1.0.0.667), Cyclone Box Team 2008-2011 - Ready.
========= Box Info =========
Box SN: XXXXXXXX
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk32
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: XXXXXX
First Name: taoufik
Surname: tato
Nickname: quickgsm
Address: meknes
Country: morocco
E-Mail: [email protected]
Reseller: GPGIndustries, China
Warranty Start Date: 2011-01-22
Warranty Period (months): 6
Warranty Stop Date: 2011-07-22
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Firmware: Cyclone Nokia/Blackberry Application v01.66, (Jul 19 2011 16:55:18, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2011
Boot Agent: Cyclone Secure BootAgent Server v3.01 (C) KarwosSoft 2010 wk41
Bootloader is already Up-to-date
Secure Bootloader Update Skipped
Disconnected from Cyclone Server
Box Maintenance finished successfully


Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia/Blackberry Application v01.66, (Jul 19 2011 16:55:18, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2011
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: XXXXXXXX
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk32
Initializing security card...
Card Serial Number: XXXXXXX
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 4,94v PASSED
MCU Voltage 3,31v PASSED
Core Voltage 1,79v PASSED
VBAT Voltage 0,01v PASSED
VBAT Voltage 4,91v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
Internal Box VPP Enabled
VPP Voltage 4,79v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
External Box VPP Enabled
VPP Voltage 0,04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to work

FIXED

Problem:
libusb-win32

BR / TA@UFIK




BY / QUICK - MOBILE
 
Old 07-21-2011, 17:29   #7 (permalink)
No Life Poster
 
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Join Date: Feb 2009
Location: CMB/Ceylon
Posts: 8,096
Member: 962029
Status: Offline
Sonork: OEM Lock : ON
Thanks Meter: 4,126
Quote:
Originally Posted by quickgsm View Post
FIXED

Problem:
libusb-win32

BR / TA@UFIK




BY / QUICK - MOBILE
can you explain more, how you repaired ? Then it will usefull other members

Last edited by ptt; 07-21-2011 at 22:32. Reason: remove not needed quoted part :D
 
 

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