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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Cyclonebox

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Old 09-14-2009, 11:35   #31 (permalink)
ptt
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@ q_ilabo_t

Hi, here you answer:

Box Selftests Fail, What to do.... " 3- VBAT Supply test fail "

and make sure you don t have conected anyting to "Service port" when you start the software

BR
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Old 09-18-2009, 05:23   #32 (permalink)
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hi all, i'm a newbie here,
can i know how to check the problem "vbatt Supply test fail"?
where to check?
any picture can post here how to check?
thanks!!!
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Old 09-18-2009, 12:13   #33 (permalink)
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Question Cyclone Support Check This Problem with YOUR NEW Boxes

what about this problem got new BOX

Register OK

after that

BOX Maintenance OK


Now if open Software you can USE only BOX Maintenance Option work profect check Pic


and if click on DCT4/WD2/BB5 BOX alway's give this msg

Initialization has failed -> No connection was established, or box is not in needed mode




reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.



not only one facing this problem this is my 3rd Box same ERROR

any other Box work fine on same port
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Old 09-18-2009, 12:18   #34 (permalink)
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Old 09-18-2009, 12:35   #35 (permalink)
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Unplug And Plug Again IF same Then Here is Little Help.
Box is Not IN Needed Mod.How To Solve?
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Old 09-18-2009, 12:43   #36 (permalink)
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read carefully Bro

reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.

already done those Step you hav'nt check Pic if any problem with driver then How came Box MAINTANENCE work fine every time Only other Option not see some more Pic




in bottom it's show box connected


same if read creadts







same shows box connected but ERROR same

Initialization has failed -> No connection was established, or box is not in needed mode
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Old 09-18-2009, 13:06   #37 (permalink)
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For Maintenance Box Need only Boot loader Mode And For Other Operation Need Main Mode ,And If You Dont Install Driver of Main mode So Always Face Error.
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Old 09-18-2009, 13:14   #38 (permalink)
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Quote:
Originally Posted by infozohaib View Post
read carefully Bro

reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.

already done those Step you hav'nt check Pic if any problem with driver then How came Box MAINTANENCE work fine every time Only other Option not see some more Pic




in bottom it's show box connected


same if read creadts







same shows box connected but ERROR same

Initialization has failed -> No connection was established, or box is not in needed mode

i think you have driver problem pls remove driver and instal again

b.r
senkron24
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Old 09-18-2009, 13:46   #39 (permalink)
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Unhappy

Quote:
Originally Posted by senkron24 View Post
i think you have driver problem pls remove driver and instal again

b.r
senkron24
try to reinstalled sw and drivers still same problem


Quote:
Originally Posted by NADEEM GONDAL View Post
For Maintenance Box Need only Boot loader Mode And For Other Operation Need Main Mode ,And If You Dont Install Driver of Main mode So Always Face Error.
driver reinstalled problem still same
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Old 09-18-2009, 17:17   #40 (permalink)
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Angry

where is Cyclone team to sort-Out this Problem
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Old 09-18-2009, 18:58   #41 (permalink)
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Quote:
Originally Posted by infozohaib View Post
what about this problem got new BOX

Register OK

after that

BOX Maintenance OK


Now if open Software you can USE only BOX Maintenance Option work profect check Pic


and if click on DCT4/WD2/BB5 BOX alway's give this msg

Initialization has failed -> No connection was established, or box is not in needed mode




reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.



not only one facing this problem this is my 3rd Box same ERROR

any other Box work fine on same port
Try to contact Mr. Siroya in Sonork : 100.58402 or ICQ : 176266002 maybe he can guide you to solve your problem.

BR
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Old 09-18-2009, 22:06   #42 (permalink)
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Authenthication error -> No connection was established, or box is not in needed mode


how many pc i have to try now tell us Cyclone team ............ what's this
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Old 09-18-2009, 22:21   #43 (permalink)
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when you click any option like

refill card
credits
DCT4/WD2/BB5


Box just try to connect in MAIN MODE but nothing happend and shown this msg


Authenthication error -> No connection was established, or box is not in needed mode
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Old 09-18-2009, 23:18   #44 (permalink)
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Wink Problem Solved Credit goes to MR. SiRoYa

Problem Solved Credit goes to MR. SiRoYa for Great Support and Help

great work SiRoYa
really appreciated

Thanks
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Old 09-18-2009, 23:28   #45 (permalink)
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Quote:
Originally Posted by ptt View Post
Try to contact Mr. Siroya in Sonork : 100.58402 or ICQ : 176266002 maybe he can guide you to solve your problem.

BR

Quote:
Originally Posted by infozohaib View Post
Problem Solved Credit goes to MR. SiRoYa for Great Support and Help

great work SiRoYa
really appreciated

Thanks

Glad to see you solve your problem.... i tell you to contact Mr. Siroya...

BR
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