Box Selftests Fail, What to do.... - Page 5 - GSM-Forum

ptt · 11-16-2009, 01:43

Quote:

Originally Posted by to_deal_with

And what could be the solution to this?

Quote:

Box Selftests Failed -> VPP Supply Voltage test failed, 0,81v is out of valid range

The box is not used.
thanks in advance

Your answer in post #1 & #3 of this thread

BR

atoxpert · 11-18-2009, 09:05

Quote:

USB Voltage 5.22v PASSED
Box Selftests Failed -> MCU Supply Voltage test failed, 2.41v is out of valid range
Initializing FBUS...
All initialized - Ready to work

br

how to solve

pls answer

ptt · 11-18-2009, 11:17

Quote:

Originally Posted by ++ato++

br

Code:

USB Voltage 5.22v PASSED
Box Selftests Failed -> MCU Supply Voltage test failed, 2.41v is out of valid range
Initializing FBUS...
All initialized - Ready to work

how to solve

pls answer

Check LM3940 ( 3,3V voltaje reg. IC ).

Is the Box working ? Can you work with phones ?

BR

digitalgsm_cora · 12-05-2009, 10:56

The box is brand new instalation is ok, but i get this error:

Started box selftests procedure
USB Voltage 5.07v PASSED
MCU Voltage 3.30v PASSED
Core Voltage 1.78v PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed, 4.20v is out of valid range
Super DCT4 Activation: FALSE
Initializing FBUS...
All initialized - Ready to work

Please help what should i do Return box to resseller?

B.R.

ptt · 12-05-2009, 11:23

Quote:

Originally Posted by digitalgsm_cora

The box is brand new instalation is ok, but i get this error:

Started box selftests procedure
USB Voltage 5.07v PASSED
MCU Voltage 3.30v PASSED
Core Voltage 1.78v PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed, 4.20v is out of valid range
Super DCT4 Activation: FALSE
Initializing FBUS...
All initialized - Ready to work

Please help what should i do Return box to resseller?

B.R.

Read the First post of this thread..... your answer is in that post...

BR

digitalgsm_cora · 12-05-2009, 12:05

I guess my answer is in 2 POINT of first post that means

i have to proceed to exchange my box!

I'm i right?

B.R.

ptt · 12-05-2009, 12:38

@ digitalgsm_cora

Conect an F-Bus cable to the box, and check the voltage at battery terminals

if voltage is 4.2V, contact your reseller, and ask permission to open the box to see if is a bad solder problem

if voltage is 4.8V or more (near to USB voltage ), your box is Ok

BR

digitalgsm_cora · 12-06-2009, 10:47

Bro i have 4.35V What should i do in this situation?

Box working fine....

B.R.

digitalgsm_cora · 12-06-2009, 18:44

Please could u tell me if everything is ok?
Is dangerous to use box like that? Can do any harm of phones or box can be damage?
For me is a big black ball for Cyclone box because box is new and it comes with such problems.....

I really don't undestand...
Please one supporter member of CYCLONE reply

B.R.

ptt · 12-06-2009, 22:54

Contact your reseller to solve your problem.

BR

javish · 01-01-2010, 07:10

Quote:

Originally Posted by hasnain

For those ho have Box Selftests Fail Warnings, a little guide....

1- Normal result of Selftests ( box is OK nothing to worry )

Code:

 
USB Voltage 4.94v PASSED
MCU Voltage 3.28v PASSED
Core Voltage 1.78v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.91v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
Internal Box VPP Enabled
VPP Voltage 4.86v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - 
Probably power supply is not connected  
( nothing to worry, 
this error is because the external VPP power supply is not conected )

2- VPP Supply Voltage test failed

Code:

 
Internal Box VPP Enabled
Box Selftests Failed -> VPP Supply Voltage test failed,
1.25v is out of valid range
 
In this case, contact your reseller for Box exchange

3- VBAT Supply test fail

Code:

 
VBAT Voltage 0,01v PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed, 
0,03v is out of valid range 
 
In this case you have to check ( with a multimeter )
if you have the correct voltage at F-Bus Battery contacts.... 
or if using an Unifbus, between red an black clips  
( normal values are close to USB Voltage )
 
If dont get voltage or this is very low ( 0.03V,1.2V, 1.5V 2.4V, etc), 
then you must contact your reseller for Box Exchange.

Original post by PTT

HERE IS MY BOX LOG

USB Voltage 5.00v PASSED
MCU Voltage 3.28v PASSED
Core Voltage 1.79v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.93v PASSED
Box VPP disabled
VPP Voltage 0.02v PASSED
Internal Box VPP Enabled
Box Selftests Failed -> VPP Supply Voltage test failed, 0.98v is out of valid range
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to work

what should i do? I cant sent to reseler( to far

from my place)

ptt · 01-01-2010, 16:32

If you cant send back your box , for exchange / repair under warranty you can repair your box if you have some knowledge in electronics.

But if open the box you lose your warranty.

Start for reading this thread from the first post, then, post your doubts here....

BR

Matei · 01-08-2010, 13:58

I'm sorry but don't understand...my box show on tab DCT4/BB5 always on SELF TEST "VPP Voltage 0.04v FAILED - IGNORED -
Probably power supply is not connected"
WITH or WITHOUT power supply.

It's ok or not?

ptt · 01-08-2010, 14:13

@ Matei

Which power supply you conected ? voltage ? polarity ?

BR

leroi · 01-08-2010, 14:37

ear SIr

i can not used any more my Cyclone box when try to open soft i have this MSG

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.8155
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v01.0C, (Nov 25 2009 03:18:28, gcc v4.3.2, RTOS V6.0.0), Type: Signed Production Application
Box Serial Number: xxxxxxx
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06
Initializing security card...
Card Serial Number: xxxxx
Card Firmware Revision: xxxx
Card is activated
Box is not activated (0A)
Started box selftests procedure
ADC Selftest Initialization Failed -> ADC Initialization Failed
Box Selftests Failed -> Failed to initalize box ADC subsystem
Super DCT4 Activation: FALSE
Initializing FBUS...
Initialization has failed -> Failed to initialize FBUS subsystem

before this box was working fine before

here is the log file register

CYCLONE_BOX_RECOVERY_DATA]
BOX_SN=xxxxx
BOX_HW_REV=A112
CARD_ATR=3BFA1300008131FE4xxxxx4F5034315632323196
CARD_SN=xxxxx
CARD_FW=xxx
BOX_ACTIVATION_STATUS=0A
BOX_SERVICE_TAG=FC35BFxxxxxx6769FE4BD7AEB7DC
CARD_PRIVATE_ID=33D2EBCBDxxxxC6A52C3E87983B2BEEE35 4F0D
CARD_PUBLIC_ID=4BDA404E74xxxxxx0D1F972B64403C360B0 1C19
BOX_PUBLIC_ID=1E00DE2E89xxxxx3755886F600F0DF19B288 AE1
BOX_PRIVATE_ID=2266E1B0711A6DF33xxxxx81F27

also i can log send PM to you

12-05-2009, 10:56	#64 (permalink)
digitalgsm_cora No Life Poster Join Date: Mar 2008 Location: ROMANIA Posts: 1,269 Member: 727888 Status: Offline Thanks Meter: 219	Big problem CYCLONE! The box is brand new instalation is ok, but i get this error: Started box selftests procedure USB Voltage 5.07v PASSED MCU Voltage 3.30v PASSED Core Voltage 1.78v PASSED Box Selftests Failed -> VBAT Supply Voltage test failed, 4.20v is out of valid range Super DCT4 Activation: FALSE Initializing FBUS... All initialized - Ready to work Please help what should i do Return box to resseller? B.R.

01-08-2010, 13:58	#73 (permalink)
Matei Major Poster Join Date: Oct 2005 Posts: 48 Member: 191749 Status: Offline Thanks Meter: 2	I'm sorry but... I'm sorry but don't understand...my box show on tab DCT4/BB5 always on SELF TEST "VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected" WITH or WITHOUT power supply. It's ok or not?

01-08-2010, 14:37	#75 (permalink)
leroi No Life Poster Join Date: Jan 2005 Age: 48 Posts: 906 Member: 107916 Status: Offline Thanks Meter: 30	Cyclone box faulty ear SIr i can not used any more my Cyclone box when try to open soft i have this MSG Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.8155 Handling device: [Cyclone Team], [Cyclone Bootloader] Handling device: [Cyclone Team], [Cyclone Box] Initializing box... Box Firmware: Cyclone Nokia Application v01.0C, (Nov 25 2009 03:18:28, gcc v4.3.2, RTOS V6.0.0), Type: Signed Production Application Box Serial Number: xxxxxxx HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06 Initializing security card... Card Serial Number: xxxxx Card Firmware Revision: xxxx Card is activated Box is not activated (0A) Started box selftests procedure ADC Selftest Initialization Failed -> ADC Initialization Failed Box Selftests Failed -> Failed to initalize box ADC subsystem Super DCT4 Activation: FALSE Initializing FBUS... Initialization has failed -> Failed to initialize FBUS subsystem before this box was working fine before here is the log file register CYCLONE_BOX_RECOVERY_DATA] BOX_SN=xxxxx BOX_HW_REV=A112 CARD_ATR=3BFA1300008131FE4xxxxx4F5034315632323196 CARD_SN=xxxxx CARD_FW=xxx BOX_ACTIVATION_STATUS=0A BOX_SERVICE_TAG=FC35BFxxxxxx6769FE4BD7AEB7DC CARD_PRIVATE_ID=33D2EBCBDxxxxC6A52C3E87983B2BEEE35 4F0D CARD_PUBLIC_ID=4BDA404E74xxxxxx0D1F972B64403C360B0 1C19 BOX_PUBLIC_ID=1E00DE2E89xxxxx3755886F600F0DF19B288 AE1 BOX_PRIVATE_ID=2266E1B0711A6DF33xxxxx81F27 also i can log send PM to you

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12-05-2009, 12:05	#66 (permalink)
digitalgsm_cora No Life Poster Join Date: Mar 2008 Location: ROMANIA Posts: 1,269 Member: 727888 Status: Offline Thanks Meter: 219	I guess my answer is in 2 POINT of first post that means i have to proceed to exchange my box! I'm i right? B.R.

12-05-2009, 12:38	#67 (permalink)
ptt No Life Poster Join Date: Sep 2006 Location: RETIRED ! Age: 47 Posts: 3,327 Member: 348680 Status: Offline Thanks Meter: 1,273	@ digitalgsm_cora Conect an F-Bus cable to the box, and check the voltage at battery terminals if voltage is 4.2V, contact your reseller, and ask permission to open the box to see if is a bad solder problem if voltage is 4.8V or more (near to USB voltage ), your box is Ok BR

12-06-2009, 10:47	#68 (permalink)
digitalgsm_cora No Life Poster Join Date: Mar 2008 Location: ROMANIA Posts: 1,269 Member: 727888 Status: Offline Thanks Meter: 219	Bro i have 4.35V What should i do in this situation? Box working fine.... B.R.

12-06-2009, 18:44	#69 (permalink)
digitalgsm_cora No Life Poster Join Date: Mar 2008 Location: ROMANIA Posts: 1,269 Member: 727888 Status: Offline Thanks Meter: 219	Please could u tell me if everything is ok? Is dangerous to use box like that? Can do any harm of phones or box can be damage? For me is a big black ball for Cyclone box because box is new and it comes with such problems..... I really don't undestand... Please one supporter member of CYCLONE reply B.R.

12-06-2009, 22:54	#70 (permalink)
ptt No Life Poster Join Date: Sep 2006 Location: RETIRED ! Age: 47 Posts: 3,327 Member: 348680 Status: Offline Thanks Meter: 1,273	Contact your reseller to solve your problem. BR

01-01-2010, 16:32	#72 (permalink)
ptt No Life Poster Join Date: Sep 2006 Location: RETIRED ! Age: 47 Posts: 3,327 Member: 348680 Status: Offline Thanks Meter: 1,273	If you cant send back your box , for exchange / repair under warranty you can repair your box if you have some knowledge in electronics. But if open the box you lose your warranty. Start for reading this thread from the first post, then, post your doubts here.... BR

01-08-2010, 14:13	#74 (permalink)
ptt No Life Poster Join Date: Sep 2006 Location: RETIRED ! Age: 47 Posts: 3,327 Member: 348680 Status: Offline Thanks Meter: 1,273	@ Matei Which power supply you conected ? voltage ? polarity ? BR