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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox

 
 
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Old 06-11-2009, 03:00   #1 (permalink)
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cant go to support < Authenthication error -> data error>


i am a new user of these box and i just installed and registered my box with no problem, but if i click the AUTHENTHICATE WITH SERVER, it always give me same error with these
Ticket received, Veryfing it...
Authenthication error -> data error

how to solve this problem? please help...........
 
Old 06-11-2009, 03:34   #2 (permalink)
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Wink Ticket received, Veryfing it... Server connection established, inflating data... Tick

Quote:
Originally Posted by crossroads View Post
i am a new user of these box and i just installed and registered my box with no problem, but if i click the AUTHENTHICATE WITH SERVER, it always give me same error with these
Ticket received, Veryfing it...
Authenthication error -> data error

how to solve this problem? please help...........


Ticket received, Veryfing it...
Server connection established, inflating data...
Ticket: 5DDE7AB3A0C49CF651F327292D726791DDA130F3
XML Revision: 1.0
XML Encoding: iso-8859-1
Interface Revision: 1
Message of the day:
======================================
Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009 Cyclone Box Team
======================================
Server Timestamp: 11.06.2009 04:59:27 CEST
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN: DaWizard
Task Name: GetListing
Parsing files...
Files parsed OK!


BR,
DaWizard
 
Old 06-11-2009, 03:57   #3 (permalink)
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im asking for help how to solve the problem.......
 
Old 06-11-2009, 04:18   #4 (permalink)
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Wink Just Click the Germany Server

Quote:
Originally Posted by crossroads View Post
im asking for help how to solve the problem.......

Just Click the Germany Server not USA, You will find it at the right upper part of the window.
 
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Old 06-11-2009, 05:43   #5 (permalink)
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now it is ok...germany server......thanks alot
 
 

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