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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 10-09-2009, 09:49   #1 (permalink)
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cyclone box .box has failed


my cyclone box not work,not detect phone ,posible damaged box please help.

send image this link
http://www.4shared.com/file/13874354...2/cyclone.html
 
Old 10-09-2009, 10:13   #2 (permalink)
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Contact your reseller for replacement or repair.

BR

Alex
 
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Old 10-09-2009, 10:23   #3 (permalink)
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woow ... what answer ! so elevate
anyone who knows what can be the problem ? i`m his reseller and the problem is that the easyest way is to give people solutions at problems ... not to send them to reseller wich have to pay the box again (shipping charges) to send it to china for replacement !
 
Old 10-09-2009, 10:53   #4 (permalink)
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Guys what other solution you want give to the customer? 95% is the regualtor IC gone.. if the customer is able to replace it, authorize him to open the box and send him the spare which for sure is cheaper then the spedition.
If the Customer doesn't do hardware, he should send you the box to have it fixed and you repair it if you do hardware.
Obviously i can't give him any other suggestion.

BR

Alex
 
Old 10-09-2009, 12:39   #5 (permalink)
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Quote:
Originally Posted by moulnisky View Post
Guys what other solution you want give to the customer? 95% is the regualtor IC gone.. if the customer is able to replace it, authorize him to open the box and send him the spare which for sure is cheaper then the spedition.
If the Customer doesn't do hardware, he should send you the box to have it fixed and you repair it if you do hardware.
Obviously i can't give him any other suggestion.

BR

Alex
this one i think is better than the first one
will check the IC regulator ! Thanks for the suggestion .
 
Old 10-09-2009, 22:26   #6 (permalink)
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@ OvidelGSM & sorin77

If your box is old HW version ( with LM1950T ) try resolder U3 ( is behind Diagnostic socket ). My box have this problem and i solve resoldering....

You can check service socket solders too...

BR
 
Old 10-26-2009, 16:22   #7 (permalink)
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@ OvidelGSM & sorin77

If your box is old HW version ( with LM1950T ) try resolder U3 ( is behind Diagnostic socket ). My box have this problem and i solve resoldering....

You can check service socket solders too...

BR
ok ... and a problem with another box ... if you cannot connect any phone but the VPP voltage test is ok ?
 
Old 10-26-2009, 19:00   #8 (permalink)
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ok ... and a problem with another box ... if you cannot connect any phone but the VPP voltage test is ok ?
And what about VBAT voltaje ? and the Service socket ? you checked for bad solders ?
 
 

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