cyclone box problems

[polocell]

my box was working fine but a few days a go i tried to update and got this error

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.8236
Handling device: [Cyclone Team], [Cyclone Bootloader]
Initialization has failed -> No connection was established, or box is not in needed mode

i try to maintanance and got that

Box Maintenance procedure started at 8:57:49
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 25ABDCA3EFDAB1236C978AB0B3E67A3B
Connecting to Cyclone Server
Cyclone Server (1.0.0.601), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C00028C8
HW R

also i conected another cyclone box to my pc ands works fine,my own cyclonealways shows me not conected,pleasde help me SiRoYa, Karwos o Kaisak.