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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 07-05-2011, 18:39   #1 (permalink)
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Failed to Calculate Blackberry Code -> No codes received from box [ Solved ]


I've been searching this forum but haven't been able to resolve this issue. It keeps saying the same thing:

Started Blackberry Code Calculation procedure at 1:37:59 PM
Handling device: [Cyclone Team], [Cyclone Box]
Service Tag: E8A6A18F40A39BA1ADE6CA02A9A06183
Possible Reasons:
1. Not supported MEP
2. Box firmware not upgraded
3. 50 phone limit reached. Upgrade your box again.
Failed to Calculate Blackberry Code -> No codes received from box

I keep seeing "update the box" but i've updated from several different computers and still have the same issue. please advise.

Box Maintenance procedure started at 1:33:40 PM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: E8A6A18F40A39BA1ADE6CA02A9A06183
Connecting to Cyclone Server
Cyclone Server (1.0.0.667), Cyclone Box Team 2008-2011 - Ready.
========= Box Info =========
Box SN: C0002F8C
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk40
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: DA000177
First Name: ********
Surname: ***
Nickname: ***
E-Mail: ***************
Reseller: UnlockCellular, USA
Warranty Start Date: 2010-07-22
Warranty Period (months): 6
Warranty Stop Date: 2011-01-22
Warranty active: No
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Firmware: Cyclone Nokia/Blackberry Application v01.64, (Jun 30 2011 15:31:22, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2011
Boot Agent: Cyclone Secure BootAgent Server v3.01 (C) KarwosSoft 2010 wk41
Bootloader is already Up-to-date
Secure Bootloader Update Skipped
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 07-05-2011, 21:05   #2 (permalink)
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Do i need to buy a new box or something?
 
Old 07-05-2011, 21:53   #3 (permalink)
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http://forum.gsmhosting.com/vbb/f528...added-1293188/
 
Old 07-05-2011, 21:56   #4 (permalink)
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@musai

i appreciate your input, however i've done this several times already. i've uninstalled the program, reinstalled it, updated about 15 times through box maintenance on 3 different computers, and i still have the same problem.
 
Old 07-06-2011, 00:53   #5 (permalink)
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Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...


Wait some time,we will add tickets to your box then update fw again.
 
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Old 07-06-2011, 05:46   #6 (permalink)
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Tried again and it still isn't working. i'm trying to unlock several bb's with mep-04598-005, dunno if that helps
 
Old 07-06-2011, 20:11   #7 (permalink)
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bump
I have a deadline on these unlocks.. Any suggestions plz?
 
Old 07-06-2011, 20:16   #8 (permalink)
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This mep is supported.
I just calculated some test data.


Started Blackberry Code Calculation procedure at 21:15:33
Handling device: [Cyclone Team], [Cyclone Box]
Service Tag: CB021D8E30329121489241F358C89CC4
MEP-2: 2655984402271072
All Done!

Hint: select mep from LIST, not enter manually.

Additioanly, you can upgrade your box.
Added SA Credit.
 
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Old 07-06-2011, 21:15   #9 (permalink)
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After your last post, the upgrade went smoothly and it is working fine. Thank you VERY much!
 
 

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