help for box is not in needed mode

[zine]

hi pls need know what is problem for my box !!!!!!!!!!!!!

here is log

Box Maintenance procedure started at 14:47:45
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: DB7BEE64EB30BE0BDFD66F6ED76CB7A3
Connecting to Cyclone Server
Cyclone Server (2.0.0.20), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C0000CEC
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D2000371
First Name: ****m
Surname: ****m
Nickname: ****m
Address: algeria
Country: algeria
E-Mail: ****m22000@yahoo.fr
Reseller: GPGIndustries, China
Warranty Start Date: 2009-06-11
Warranty Period (months): 6
Warranty Stop Date: 2009-12-11
Warranty active: No
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Failed to Upgrade Bootloader -> No connection was established, or box is not in needed mode
Secure Bootloader Update Skipped
Disconnected from Cyclone Server
Box Maintenance finished successfully

after i try run always sams problem

Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Initialization has failed -> No connection was established, or box is not in needed mode

[moulnisky]

you are using an old version of software
donwload the last installer 1.20 (you can get it from www.moulnisky.com/downloads) and use the box wizard

BR

Alex