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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 04-17-2009, 00:09   #1 (permalink)
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Cannot add image files or flashfile problem


In DCT4 i cannot add a single file and in BB5 also always failed.here is error logs

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.6634
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v1.00, (Mar 13 2009 20:30:35, gcc-4.2.2, RTOS V5.1.0), Type: Signed Production Application
Box Serial Number: C00xxxxx
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Initializing security card...
Card Serial Number: D10xxxxx
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5.02v PASSED
MCU Voltage 3.27v PASSED
Core Voltage 1.79v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.91v PASSED
Box VPP disabled
VPP Voltage 0.00v PASSED
Internal Box VPP Enabled
VPP Voltage 4.79v PASSED
Box VPP disabled
VPP Voltage 0.02v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Initializing FBUS...
All initialized - Ready to work
Failed to Add Image File -> Access violation at address 00000000. Read of address 00000000
 
Old 04-17-2009, 05:40   #2 (permalink)
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Which Windows u using Along with Which Service PACK ?
As Access Violation error is weird in ur case..
try Removing Cyclone BOX setup restart System and Install Again...
 
Old 04-17-2009, 09:35   #3 (permalink)
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Quote:
Originally Posted by fretburner View Post
In DCT4 i cannot add a single file and in BB5 also always failed.here is error logs

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.6634
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v1.00, (Mar 13 2009 20:30:35, gcc-4.2.2, RTOS V5.1.0), Type: Signed Production Application
Box Serial Number: C00xxxxx
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Initializing security card...
Card Serial Number: D10xxxxx
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5.02v PASSED
MCU Voltage 3.27v PASSED
Core Voltage 1.79v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.91v PASSED
Box VPP disabled
VPP Voltage 0.00v PASSED
Internal Box VPP Enabled
VPP Voltage 4.79v PASSED
Box VPP disabled
VPP Voltage 0.02v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Initializing FBUS...
All initialized - Ready to work
Failed to Add Image File -> Access violation at address 00000000. Read of address 00000000

no need to check SP now
sa i am using Windows XP with Service pack 3 and cyclone new exe is working perfect on it


just uninstall whole setup
restart ur pc
install the latest installer
after that
you need replace Cyclone.exe in C:\Program Files\CycloneBox\, on following: http://www.***************/downloads/Cyclone.exe

and after that post result here
 
Old 04-17-2009, 11:35   #4 (permalink)
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Everytime i download that exe this is the error.
Cannot copy Cyclone:Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use.

I cannot download that exe.
 
Old 04-17-2009, 11:39   #5 (permalink)
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Quote:
Originally Posted by fretburner View Post
Everytime i download that exe this is the error.
Cannot copy Cyclone:Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use.

I cannot download that exe.

first close cyclone software
and after that replace
 
Old 04-17-2009, 11:53   #6 (permalink)
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Turn Off your Anit-Virus
and
make sure you have windows .net framworks installed.

Regards,
SU
 
Old 04-17-2009, 11:55   #7 (permalink)
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I did not even run the software. The problem is the downloading of the exe.Even after fresh restart same error.
 
Old 04-17-2009, 12:00   #8 (permalink)
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I installed .Net version 2.0,3.0,and 3.5
 
Old 04-17-2009, 12:15   #9 (permalink)
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Quote:
Originally Posted by fretburner View Post
I did not even run the software. The problem is the downloading of the exe.Even after fresh restart same error.

u need cyclone.exe file

here it is just download and replace

http://rapidshare.com/files/222393227/Cyclone.rar.html
 
Old 04-17-2009, 12:32   #10 (permalink)
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I got the new cyclone exe now but same problem
Failed to Add Image File -> Access violation at address 00000000. Read of address 00000000

What seems to be the problem here.
 
Old 04-17-2009, 12:51   #11 (permalink)
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May be registry Problem

Hi Bro !

It may be Registry Problem.

I have uploaded a Registry Cleaner Software ( With Serial Number ) here :

http://www.zshare.net/download/587760600f7567d8/


It would be just a TRY. May be u r lucky.

Regards,
SU
 
Old 04-17-2009, 14:07   #12 (permalink)
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No answer from product supporter? My problem is not yet solved.About registry cleaner software i'm afraid to use it because of my other boxes especially HWK.Not worth to risk my other boxes for one box Cyclone.I'm waiting solution from product supporters.
 
Old 04-17-2009, 14:26   #13 (permalink)
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problem is in ur windows

install new operating system
or change PC

if u want to solve ur problem
 
Old 04-17-2009, 14:51   #14 (permalink)
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Quote:
Originally Posted by fretburner View Post
I did not even run the software. The problem is the downloading of the exe.Even after fresh restart same error.
Just off your Antivirus. than Download again.
 
Old 04-17-2009, 14:53   #15 (permalink)
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Maybe my OS but have to wait before format because all my boxes are still doing good with this OS.Only Cyclone box is giving me trouble.Cant afford to format this time.Someday i will, so my new cyclone box is sitting pretty as of the moment waiting product supporter to figure any other solution other that format.
 
 

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