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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 04-09-2010, 11:45   #1 (permalink)
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i need help master ( karwos ptt ....)


We are your dealer you from Turkey. (Nefas) of our clients have returned two boxes. Both gives the same error. I can not update and I can not open the program. No driver of any problems. because there are other strong boxım and running. edemeğim update records exist below. Waiting for your help.


Code:
Box Maintenance procedure started at 13:41:58
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: EFA48269DA59C6DE6E227C2635B4E111
Connecting to Cyclone Server
Cyclone Server (1.0.0.591), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C000250F
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D40004A7
First Name: mustafa
Surname: öcal
Nickname: tamirci45
Address: yarhasanlar  mh  konuk  cd  85  b  
Country: manisa
E-Mail: [email protected]
Reseller: Nefas Elektronik, Turkey
Warranty Start Date: 2009-11-17
Warranty Period (months): 6
Warranty Stop Date: 2010-05-17
Warranty active: Yes
============================
Updating Security Area...
Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07
Bootloader DFU Execution Error -> DFU not clear (2)
Bootloader WriteMemory Error -> DFU Execution failed
Box Maintenance Error -> Failed to write UserPage


and other


Code:
Box Maintenance procedure started at 13:45:31
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: A873956844B2E0D5B504717437D0FC88
Connecting to Cyclone Server
Cyclone Server (1.0.0.591), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C00022CB
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D4000073
First Name: Ertan
Surname: çevik
Nickname: ertan
Address: utku.mah.i.gökçen.bulvarı
Country: manisa
E-Mail: [email protected]
Reseller: Nefas Elektronik, Turkey
Warranty Start Date: 2009-11-07
Warranty Period (months): 6
Warranty Stop Date: 2010-05-07
Warranty active: Yes
============================
Updating Security Area...
Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07
Bootloader DFU Execution Error -> DFU not clear (2)
Bootloader WriteMemory Error -> DFU Execution failed
Box Maintenance Error -> Failed to write UserPage
 
Old 04-09-2010, 11:49   #2 (permalink)
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other succesfully update my box.

Quote:
Box Maintenance procedure started at 13:46:32
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application,
Service Tag: FE90744518DD93D31CF344C9535C7783
Connecting to Cyclone Server
Cyclone Server (1.0.0.591), Cyclone Box Team 2008, 2009, 2010 - Ready.

========= Box Info =========
Box SN: C0002512
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D40003FF
First Name: cemal
Surname: duman
Nickname: cemale*****
Address: fevzi çakmk mah ulus sk. no :2
Country: turkey
E-Mail: cemale*****@hotmail.com
Reseller: Nefas Elektronik, Turkey
Warranty Start Date: 2009-12-03
Warranty Period (months): 6
Warranty Stop Date: 2010-06-03
Warranty active: Yes
============================
Updating Security Area...
Security Area Updated, Took: 0.125s
Updating Main Firmware...
Main Firmware Updated, Took: 18.32s
Updating Secure Bootloader...
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 04-09-2010, 12:15   #3 (permalink)
ptt
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Hi, i think te best way to solve your problem is contact Kaisak

Quote:
GSM: +48508133988
ICQ: 252762056
Sonork: 100.93537
MSN: [email protected]
Yahoo: [email protected]
Skype: karwosgsm_pl
GG: 54042
E-Mail: [email protected]

Best Regards,
Kate
 
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Old 04-09-2010, 12:24   #4 (permalink)
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thank you ptt. best regards
 
Old 04-09-2010, 12:51   #5 (permalink)
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Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07

That means your box smartcar have been swapped.
You have registered your box with card A but later put inside card B and vice versa?
 
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Old 04-09-2010, 13:02   #6 (permalink)
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thank you very much karwos.


other problem is

Box Selftests Failed -> Core Supply Voltage test failed, 2,27v is out of valid range



how to solve this problem. i changed lm3526 parts
 
Old 04-09-2010, 13:03   #7 (permalink)
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and I was also very pleased with your interest. Thank you very much.
 
Old 04-09-2010, 13:31   #8 (permalink)
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Started box selftests procedure
USB Voltage 4,80v PASSED
MCU Voltage 3,29v PASSED
Core Voltage 1,75v PASSED
VBAT Voltage 0,01v PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed, 0,04v is out of valid range
Super DCT4 Activation: FALSE
Initializing FBUS...
All initialized - Ready to work


how to solve vbat problem. i search but i cant understand.
 
Old 04-09-2010, 13:53   #9 (permalink)
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This one may be or a bad soldering or the regulator IC faulty.
Refer to this thread
http://forum.gsmhosting.com/vbb/f528...hat-do-812599/
to see which regulator is used depending the hardware version

BR

Alex
 
 

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