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11-28-2011, 19:31
| #1 (permalink) | |
| Product Supporter   Join Date: Dec 2005 Location: Poland
Posts: 1,310
Member: 209842 Status: Online Sonork: 100.93537 Thanks: 100
Thanked 3,104 Times in 476 Posts
|  If you need to do and get Update Skipped, Not allowed- write there SN box for update Dear Users, If you need to update Your Cyclone, and You get info like below: Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Please write there SN of your Cyclone Box, and the reason why you need to update the box. The Number in the label under the Box ( CYAxxxx ) is NOT the Box SN The Box SN is Displayed when you do the Box Maintenance and it starts with " C00..... " Our supporter Will update tickets on server ASAP. Pls, Dont submit new thread, Just replay on this. If you get ONLY this "error": Quote:
If You dont want waiting, pls feel free to contact directly with me on MSN: karwosgsm@hotmail.com ICQ: 252762056 Sonork: 100.93537 Yahoo: karwosgsm@yahoo.com Skype: karwosgsm_pl Best Regards Kate, Cyclone box Team Note : don't try to update your box if it is not really needed as you just waste your time and ours: the box update needs to be done only when requested for updates or problem with the box Last edited by ptt; 02-16-2012 at 18:39. Reason: add part about Bootloader & Box SN | |
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02-02-2012, 03:35
| #2 (permalink) | ||
| Super Moderator   Join Date: Jan 2009 Location: England Age: 48
Posts: 14,842
Member: 947561 Status: Offline Thanks: 2,688
Thanked 11,380 Times in 4,995 Posts
| Quote:
Quote:
done : you can update your box now BR Alex | ||
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| The Following User Says Thank You to moulnisky For This Useful Post: |
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02-02-2012, 03:36
| #3 (permalink) | |
| Super Moderator Join Date: Jan 2009 Location: England Age: 48
Posts: 14,842
Member: 947561 Status: Offline Thanks: 2,688
Thanked 11,380 Times in 4,995 Posts
| Quote:
BR Alex | |
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02-02-2012, 07:21
| #5 (permalink) | |
| Super Moderator Join Date: Jan 2009 Location: England Age: 48
Posts: 14,842
Member: 947561 Status: Offline Thanks: 2,688
Thanked 11,380 Times in 4,995 Posts
| Quote:
Done bro BR Alex | |
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02-03-2012, 04:04
| #8 (permalink) |
| Freak Poster   Join Date: Sep 2007 Location: Philippines
Posts: 108
Member: 587653 Status: Offline Thanks: 44
Thanked 13 Times in 10 Posts
| Here my 2nd box Box SN: C0006817 Update tickets on server. Box Maintenance procedure started at 12:21:55 PM Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: B3AF182021E9A60307C4E321770BD3CF Connecting to Cyclone Server Cyclone Server (1.0.0.683), Cyclone Box Team 2008-2011 - Ready. ========= Box Info ========= Box SN: C0006817 HW Revision: C, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2010, wk48 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: D0090160 First Name: xxxxx Surname: xxxx Nickname: xxxx Address: xxxx Country: Philippines E-Mail: xxxx Reseller: GPGIndustries, China Warranty Start Date: 2011-09-19 Warranty Period (months): 6 Warranty Stop Date: 2012-03-19 Warranty active: Yes ============================ Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Firmware Updated, Took: 0.344s Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Firmware: Cyclone Nokia/Blackberry Application v01.83, (Jan 11 2012 16:22:21, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2011 Boot Agent: Cyclone Secure BootAgent Server v3.01 (C) KarwosSoft 2010 wk41 Bootloader is already Up-to-date Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully Thanks and advance Br, |
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02-03-2012, 04:17
| #9 (permalink) |
| Freak Poster Join Date: Dec 2010
Posts: 163
Member: 1463928 Status: Offline Thanks: 22
Thanked 6 Times in 5 Posts
| Box Maintenance procedure started at 1:12:54 Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: B6E662795FD7EA8161178D679C38AA1D Connecting to Cyclone Server Cyclone Server (1.0.0.683), Cyclone Box Team 2008-2011 - Ready. ========= Box Info ========= Box SN: C0004A0E HW Revision: B, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk45 / 2008, wk35 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: D00301C1 First Name: Surname: Nickname: Address: Country: E-Mail: Reseller: GPGIndustries, China Warranty Start Date: 2011-03-11 Warranty Period (months): 6 Warranty Stop Date: 2011-09-11 Warranty active: No ============================ Updating Security Area... Security Area Updated, Took: 0.78s Updating Main Firmware... Main Firmware Updated, Took: 14.375s Updating COM Emulator Firmware... COM Emulator Firmware Updated, Took: 0.938s Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully STILL GET THIS MESSAGE TRYING TO USE NOKIA TOOL: Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Initializing box... CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Initialization has failed -> Failed to read Box Firmware Version - Try to Maintenance Box |
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| The Following User Says Thank You to gastonlopez.t For This Useful Post: |
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02-03-2012, 07:48
| #10 (permalink) | ||
| Super Moderator Join Date: Jan 2009 Location: England Age: 48
Posts: 14,842
Member: 947561 Status: Offline Thanks: 2,688
Thanked 11,380 Times in 4,995 Posts
| Quote:
Quote:
BR Alex | ||
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| The Following User Says Thank You to moulnisky For This Useful Post: |
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02-03-2012, 11:25
| #11 (permalink) |
| Freak Poster Join Date: Dec 2010
Posts: 163
Member: 1463928 Status: Offline Thanks: 22
Thanked 6 Times in 5 Posts
| Hi, i've updated twice and still get same problem: Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Initializing box... OVER HERE GET'S DISCONECTED THE BOX CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Initialization has failed -> Failed to read Box Firmware Version - Try to Maintenance Box What can i do? Box Maintenance procedure started at 8:25:47 Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: B6E662795FD7EA8161178D679C38AA1D Connecting to Cyclone Server Cyclone Server (1.0.0.683), Cyclone Box Team 2008-2011 - Ready. ========= Box Info ========= Box SN: C0004A0E HW Revision: B, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk45 / 2008, wk35 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: D00301C1 First Name: Surname: Nickname: Address: Country: E-Mail: Reseller: GPGIndustries, China Warranty Start Date: 2011-03-11 Warranty Period (months): 6 Warranty Stop Date: 2011-09-11 Warranty active: No ============================ Updating Security Area... Security Area Updated, Took: 0.78s Updating Main Firmware... Main Firmware Updated, Took: 14.500s Updating COM Emulator Firmware... COM Emulator Firmware Updated, Took: 0.953s Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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02-03-2012, 12:41
| #12 (permalink) | |
| Super Moderator Join Date: Jan 2009 Location: England Age: 48
Posts: 14,842
Member: 947561 Status: Offline Thanks: 2,688
Thanked 11,380 Times in 4,995 Posts
| Quote:
CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) = REPORT HERE BR Alex | |
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| The Following 2 Users Say Thank You to moulnisky For This Useful Post: |
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02-05-2012, 18:19
| #13 (permalink) |
| Freak Poster Join Date: Jul 2005 Location: everywhere
Posts: 215
Member: 159105 Status: Offline Thanks: 76
Thanked 37 Times in 23 Posts
| i can t connect my boix HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk32 / 2010, wk01 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: DB00013E First Name: bouhrizi Surname: mouloud Nickname: mouloud Address: cite 252 lots setif algeria Country: algeria E-Mail: mbouhrizi@yahoo.fr Reseller: SamPhone, Algeria Warranty Start Date: 2010-07-28 Warranty Period (months): 6 Warranty Stop Date: 2011-01-28 Warranty active: No ============================ Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Failed to Upgrade Bootloader -> No connection was established, or box is not in needed mode Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully  |
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02-05-2012, 19:00
| #14 (permalink) | |
| Product Supporter Join Date: Dec 2005 Location: Poland
Posts: 1,310
Member: 209842 Status: Online Sonork: 100.93537 Thanks: 100
Thanked 3,104 Times in 476 Posts
| Quote:
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| The Following User Says Thank You to kaisak For This Useful Post: |
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