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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Cyclonebox

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Old 10-15-2010, 21:32   #1 (permalink)
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my cyclone box update problem

I tried many time to update my box but give me always error.i can't use it anymore. Help me


Box Maintenance procedure started at 22:16:49
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.12, (Jul 1 2010 01:06:33), Type: Signed Production Application, Added Clip Support
Service Tag: D6861F99CEB512D982FAA95DE0687599
Connecting to Cyclone Server
Cyclone Server (1.0.0.651), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C00004C9
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D10001EC
First Name: yao
Surname: ngoran
Nickname: ngoran
Address: abidjan
Country: ivory coast
E-Mail: ngoran1978@yahoo.fr
Reseller: Ipmart, Malaysia
Warranty Start Date: 2009-05-19
Warranty Period (months): 6
Warranty Stop Date: 2009-11-19
Warranty active: No
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07
Bootloader DFU Execution Error -> DFU not clear (2)
Bootloader WriteMemory Error -> DFU Execution failed
Box Maintenance Error -> Write fails (data), Offset: 32768, Page: 0
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