Care Unlock  
Your online unlock store
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Cyclonebox

Closed Thread
 
LinkBack Thread Tools Display Modes
Old 01-30-2010, 08:30   #1 (permalink)
No Life Poster
 
Join Date: Nov 2009
Posts: 689
Member: 1166423
Status: Offline
Thanks: 663
Thanked 38 Times in 33 Posts
No Connecting to Cyclone Server

4 days No Connecting to Cyclone Server:
"No Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server "
 
Old 01-30-2010, 08:44   #2 (permalink)
No Life Poster
 
vaghubha_sodha's Avatar
 
Join Date: Jul 2008
Location: r k g i
Age: 31
Posts: 3,779
Member: 823633
Status: Offline
Sonork: 9898260467
Thanks: 201
Thanked 1,651 Times in 938 Posts
bro cyclone server is ok
check u r internet

Box Maintenance procedure started at 2:09:59 PM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: C744A99E9F2767E45D5C821DF565FD25
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C0000949
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D20001EA
First Name: Jignesh
Surname: Mehta
Nickname: Pappu
Address: Modh Boarding, 5-Rajputpara,RAjkot
Country: India
E-Mail: arunaexport@gmail.com
Reseller: ArunaExport, India
Warranty Start Date: 2009-07-03
Warranty Period (months): 6
Warranty Stop Date: 2010-01-03
Warranty active: No
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating Secure Bootloader...
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 01-30-2010, 09:26   #3 (permalink)
No Life Poster
 
leroi's Avatar
 
Join Date: Jan 2005
Age: 37
Posts: 909
Member: 107916
Status: Offline
Thanks: 51
Thanked 31 Times in 26 Posts
since 2 day i cannot update my box

i have update2 boxes à& was done successfully but the second can not be updated kindly please advise how to resolve this issue PM WAS SEND SINCE 3 DAY TO SIROYA WITHOUT ANY REPLY

Box Maintenance procedure started at 04:24:57
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 26179C321AAA0595CBE82A068A9D78C9
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: c*******
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D******
First Name: *****
Surname: *****
Nickname: *****
Address: ********
Country: ******
E-Mail: jamsombs23@yahoo.fr
Reseller: Siroya, Worldwide
Warranty Start Date: 2009-08-28
Warranty Period (months): 6
Warranty Stop Date: 2010-02-28
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating Secure Bootloader...
New Secure Bootloader (2.10) Avaiable, Updating...
Spawning box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Cyclone Nokia Application v1.06, (Aug 8 2009 17:54:19, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: Revised
Box Maintenance Error -> Failed to read Boot Agent Server Version. Probably your firmware is old, and lacks BootAgent! Contact Support.

REGRARDS
LEROI
 
Old 01-30-2010, 09:58   #4 (permalink)
No Life Poster
 
Join Date: Nov 2009
Posts: 689
Member: 1166423
Status: Offline
Thanks: 663
Thanked 38 Times in 33 Posts
not to the internet laptop works with the same internet connection but the pc does not work brother
 
Old 01-30-2010, 12:27   #5 (permalink)
Product Manager
 
SiRoYa's Avatar
 
Join Date: Oct 2002
Posts: 8,386
Member: 16107
Status: Offline
Thanks: 254
Thanked 26,423 Times in 1,406 Posts
Quote:
Originally Posted by leroi View Post
since 2 day i cannot update my box

i have update2 boxes à& was done successfully but the second can not be updated kindly please advise how to resolve this issue PM WAS SEND SINCE 3 DAY TO SIROYA WITHOUT ANY REPLY

Box Maintenance procedure started at 04:24:57
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 26179C321AAA0595CBE82A068A9D78C9
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: c*******
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D******
First Name: *****
Surname: *****
Nickname: *****
Address: ********
Country: ******
E-Mail: jamsombs23@yahoo.fr
Reseller: Siroya, Worldwide
Warranty Start Date: 2009-08-28
Warranty Period (months): 6
Warranty Stop Date: 2010-02-28
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating Secure Bootloader...
New Secure Bootloader (2.10) Avaiable, Updating...
Spawning box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Cyclone Nokia Application v1.06, (Aug 8 2009 17:54:19, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: Revised
Box Maintenance Error -> Failed to read Boot Agent Server Version. Probably your firmware is old, and lacks BootAgent! Contact Support.

REGRARDS
LEROI
fixed
update ur box now...
 
Old 01-30-2010, 12:32   #6 (permalink)
No Life Poster
 
Join Date: Nov 2009
Posts: 689
Member: 1166423
Status: Offline
Thanks: 663
Thanked 38 Times in 33 Posts
Box Maintenance procedure started at 4:32:18 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 22A3111E082DA77C809144FAB7994BB0
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server
 
Old 01-30-2010, 12:36   #7 (permalink)
Product Manager
 
SiRoYa's Avatar
 
Join Date: Oct 2002
Posts: 8,386
Member: 16107
Status: Offline
Thanks: 254
Thanked 26,423 Times in 1,406 Posts
Quote:
Originally Posted by mobi-herc View Post
Box Maintenance procedure started at 4:32:18 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 22A3111E082DA77C809144FAB7994BB0
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server
check your internet connection
server is up and running ok
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
 
Old 01-30-2010, 22:05   #8 (permalink)
Freak Poster
 
Join Date: Apr 2009
Location: Intan HP
Posts: 145
Member: 1002567
Status: Offline
Sonork: abc
Thanks: 42
Thanked 32 Times in 23 Posts
Quote:
Originally Posted by mobi-herc View Post
Box Maintenance procedure started at 4:32:18 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 22A3111E082DA77C809144FAB7994BB0
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server
Same problem sir... Anyone can help?
 
Old 01-30-2010, 22:16   #9 (permalink)
Freak Poster
 
Join Date: Aug 2007
Posts: 154
Member: 575576
Status: Offline
Thanks: 92
Thanked 17 Times in 16 Posts
server okey

Started credits checking procedure at 6:11:11 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Service Tag: B7B56A8C0353772EF1B1D8852DB2BD5B
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Credits: 16
Box Maintenance procedure started at 6:11:46 AM
Handling device: [Cyclone Team], [Cyclone Box]
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: B7B56A8C0353772EF1B1D8852DB2BD5B
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C00005CF
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: rollyvan
First Name: rolly van
Surname: wayco
Nickname: vantoy
Address: bomba pagadian city
Country: philippines
E-Mail: vantoy_1978@yahoo.com
Reseller: GPGIndustries, China
Warranty Start Date: 2009-05-20
Warranty Period (months): 6
Warranty Stop Date: 2009-11-20
Warranty active: Yes
============================
Updating Security Area...
Security Area Updated, Took: 0.125s
Updating Main Firmware...
Main Firmware Updated, Took: 13.641s
Updating Secure Bootloader...
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 01-30-2010, 22:26   #10 (permalink)
Freak Poster
 
Join Date: Jan 2006
Location: Austria
Age: 29
Posts: 106
Member: 217280
Status: Offline
Thanks: 6
Thanked 1 Time in 1 Post
Do not work for me!

Box Maintenance procedure started at 23:25:46
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: D5DF6C60B1DFDA53E6AE1A4B9DF618A7
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server

I already checked my internet connection - and tried it with several providers - same result.
 
Old 01-30-2010, 23:42   #11 (permalink)
ptt
Product Supporter
 
ptt's Avatar
 
Join Date: Sep 2006
Location: On Vacation !!!
Age: 36
Posts: 3,287
Member: 348680
Status: Offline
Thanks: 411
Thanked 1,261 Times in 891 Posts
The servers work fine, check your Antivirus / firewall

Box maintenance log:
Quote:
Box Maintenance procedure started at 08:25:26 p.m.
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag:
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C00XXXXX
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk32
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00XXXX
First Name:
Surname:
Nickname:
Address:
Country:
E-Mail:
Reseller: Ipmart, Malaysia
Warranty Start Date: 2009-05-22
Warranty Period (months): 6
Warranty Stop Date: 2009-11-22
Warranty active: No
============================
Updating Security Area...
Security Area Updated, Took: 0.63s
Updating Main Firmware...
Main Firmware Updated, Took: 13.797s
Updating Secure Bootloader...
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully

Support Servers USA & Germany:
Quote:
Support Area Launched, Engine Revision: 1.0.0.8340
Started authenthication procedure at 08:29:13 p.m.
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Box Service Tag:
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Ticket received, Veryfing it...
File Size: 40.55kB
Server connection established, inflating data...
Ticket:
XML Revision: 1.0
XML Encoding: iso-8859-1
Interface Revision: 1
Message of the day:
======================================
Welcome to U.S.A! Service hosted by ThePlanet. Enjoy speed. Cyclone Support Interface (c) 2009 Cyclone Box Team
======================================
Server Timestamp: 30.01.2010 17:29:39 CST
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN:
Task Name: GetListing
Parsing files...
Files parsed OK!
Server time taken: 17.446439027786s
Started authenthication procedure at 08:32:56 p.m.
Handling device: [Cyclone Team], [Cyclone Box]
Box Service Tag:
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Ticket received, Veryfing it...
File Size: 23.382kB
Server connection established, inflating data...
Ticket:
XML Revision: 1.0
XML Encoding: iso-8859-1
Interface Revision: 1
Message of the day:
======================================
Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009 Cyclone Box Team
======================================
Server Timestamp: 31.01.2010 00:39:19 CET
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN:
Task Name: GetListing
Parsing files...
Files parsed OK!
Server time taken: 0.763680934906s

Check credits Log:
Quote:
Started credits checking procedure at 08:35:59 p.m.
Handling device: [Cyclone Team], [Cyclone Box]
Service Tag:
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Credits: XXX

BR
 
Old 02-01-2010, 08:54   #12 (permalink)
No Life Poster
 
Join Date: Nov 2009
Posts: 689
Member: 1166423
Status: Offline
Thanks: 663
Thanked 38 Times in 33 Posts
I already checked my internet connection - and tried it with several providers - same result. the laptop is all ok, but on pc not ok I have no antivirus installed on pc
 
Old 02-01-2010, 09:34   #13 (permalink)
Freak Poster
 
Join Date: Nov 2002
Location: Moscow
Age: 39
Posts: 128
Member: 17812
Status: Offline
Thanks: 0
Thanked 2 Times in 2 Posts
no connection 5 days:
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 915404DEDD1943C5CEC7EF0467B2011C
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server

internet OK.
problem not from antivirus, because it was connection beefore OK with the same conditions

Last edited by DoctorV; 02-01-2010 at 09:40.
 
Old 02-01-2010, 09:49   #14 (permalink)
No Life Poster
 
Join Date: Nov 2009
Posts: 689
Member: 1166423
Status: Offline
Thanks: 663
Thanked 38 Times in 33 Posts
plessssssssssssss check dis problem mr siroya
 
Old 02-01-2010, 09:56   #15 (permalink)
Freak Poster
 
Join Date: Nov 2002
Location: Moscow
Age: 39
Posts: 128
Member: 17812
Status: Offline
Thanks: 0
Thanked 2 Times in 2 Posts
connection problem on USA and Germany servers
 
Closed Thread

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
thread Thread Starter Forum Replies Last Post
Failed to Check Credits -> Failed to connect to Cyclone Server aswancamel Cyclonebox 4 02-28-2010 11:45
No Connecting to Cyclone Server DoctorV Cyclonebox 1 01-29-2010 21:04
Support Area: Authenthication error-> Failed to connect to Cyclone Server x_gsm Cyclonebox 7 12-11-2009 12:27
uthenthication error -> Failed to connect to Cyclone Server leroi Cyclonebox 1 09-05-2009 15:07


All times are GMT +1. The time now is 17:39.



Powered by Searchlight © 2013 Axivo Inc.
- GSM Hosting Ltd. - 1999-2013 -
Page generated in 0.46302 seconds with 11 queries

SEO by vBSEO