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Old 01-30-2010, 08:30   #1 (permalink)
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No Connecting to Cyclone Server

4 days No Connecting to Cyclone Server:
"No Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server "
 
Old 01-30-2010, 08:44   #2 (permalink)
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bro cyclone server is ok
check u r internet

Box Maintenance procedure started at 2:09:59 PM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: C744A99E9F2767E45D5C821DF565FD25
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C0000949
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D20001EA
First Name: Jignesh
Surname: Mehta
Nickname: Pappu
Address: Modh Boarding, 5-Rajputpara,RAjkot
Country: India
E-Mail: arunaexport@gmail.com
Reseller: ArunaExport, India
Warranty Start Date: 2009-07-03
Warranty Period (months): 6
Warranty Stop Date: 2010-01-03
Warranty active: No
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating Secure Bootloader...
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 01-30-2010, 09:26   #3 (permalink)
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since 2 day i cannot update my box

i have update2 boxes & was done successfully but the second can not be updated kindly please advise how to resolve this issue PM WAS SEND SINCE 3 DAY TO SIROYA WITHOUT ANY REPLY

Box Maintenance procedure started at 04:24:57
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 26179C321AAA0595CBE82A068A9D78C9
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: c*******
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D******
First Name: *****
Surname: *****
Nickname: *****
Address: ********
Country: ******
E-Mail: jamsombs23@yahoo.fr
Reseller: Siroya, Worldwide
Warranty Start Date: 2009-08-28
Warranty Period (months): 6
Warranty Stop Date: 2010-02-28
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating Secure Bootloader...
New Secure Bootloader (2.10) Avaiable, Updating...
Spawning box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Cyclone Nokia Application v1.06, (Aug 8 2009 17:54:19, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: Revised
Box Maintenance Error -> Failed to read Boot Agent Server Version. Probably your firmware is old, and lacks BootAgent! Contact Support.

REGRARDS
LEROI
 
Old 01-30-2010, 09:58   #4 (permalink)
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not to the internet laptop works with the same internet connection but the pc does not work brother
 
Old 01-30-2010, 12:27   #5 (permalink)
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Quote:
Originally Posted by leroi View Post
since 2 day i cannot update my box

i have update2 boxes & was done successfully but the second can not be updated kindly please advise how to resolve this issue PM WAS SEND SINCE 3 DAY TO SIROYA WITHOUT ANY REPLY

Box Maintenance procedure started at 04:24:57
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 26179C321AAA0595CBE82A068A9D78C9
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: c*******
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D******
First Name: *****
Surname: *****
Nickname: *****
Address: ********
Country: ******
E-Mail: jamsombs23@yahoo.fr
Reseller: Siroya, Worldwide
Warranty Start Date: 2009-08-28
Warranty Period (months): 6
Warranty Stop Date: 2010-02-28
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating Secure Bootloader...
New Secure Bootloader (2.10) Avaiable, Updating...
Spawning box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Cyclone Nokia Application v1.06, (Aug 8 2009 17:54:19, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: Revised
Box Maintenance Error -> Failed to read Boot Agent Server Version. Probably your firmware is old, and lacks BootAgent! Contact Support.

REGRARDS
LEROI
fixed
update ur box now...
 
Old 01-30-2010, 12:32   #6 (permalink)
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Box Maintenance procedure started at 4:32:18 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 22A3111E082DA77C809144FAB7994BB0
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server
 
Old 01-30-2010, 12:36   #7 (permalink)
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Quote:
Originally Posted by mobi-herc View Post
Box Maintenance procedure started at 4:32:18 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 22A3111E082DA77C809144FAB7994BB0
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server
check your internet connection
server is up and running ok
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
 
Old 01-30-2010, 22:05   #8 (permalink)
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Quote:
Originally Posted by mobi-herc View Post
Box Maintenance procedure started at 4:32:18 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 22A3111E082DA77C809144FAB7994BB0
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server
Same problem sir... Anyone can help?
 
Old 01-30-2010, 22:16   #9 (permalink)
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server okey

Started credits checking procedure at 6:11:11 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Service Tag: B7B56A8C0353772EF1B1D8852DB2BD5B
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Credits: 16
Box Maintenance procedure started at 6:11:46 AM
Handling device: [Cyclone Team], [Cyclone Box]
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: B7B56A8C0353772EF1B1D8852DB2BD5B
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C00005CF
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: rollyvan
First Name: rolly van
Surname: wayco
Nickname: vantoy
Address: bomba pagadian city
Country: philippines
E-Mail: vantoy_1978@yahoo.com
Reseller: GPGIndustries, China
Warranty Start Date: 2009-05-20
Warranty Period (months): 6
Warranty Stop Date: 2009-11-20
Warranty active: Yes
============================
Updating Security Area...
Security Area Updated, Took: 0.125s
Updating Main Firmware...
Main Firmware Updated, Took: 13.641s
Updating Secure Bootloader...
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 01-30-2010, 22:26   #10 (permalink)
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Do not work for me!

Box Maintenance procedure started at 23:25:46
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: D5DF6C60B1DFDA53E6AE1A4B9DF618A7
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server

I already checked my internet connection - and tried it with several providers - same result.
 
Old 01-30-2010, 23:42   #11 (permalink)
ptt
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The servers work fine, check your Antivirus / firewall

Box maintenance log:
Quote:
Box Maintenance procedure started at 08:25:26 p.m.
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag:
Connecting to Cyclone Server
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.
========= Box Info =========
Box SN: C00XXXXX
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk32
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00XXXX
First Name:
Surname:
Nickname:
Address:
Country:
E-Mail:
Reseller: Ipmart, Malaysia
Warranty Start Date: 2009-05-22
Warranty Period (months): 6
Warranty Stop Date: 2009-11-22
Warranty active: No
============================
Updating Security Area...
Security Area Updated, Took: 0.63s
Updating Main Firmware...
Main Firmware Updated, Took: 13.797s
Updating Secure Bootloader...
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully

Support Servers USA & Germany:
Quote:
Support Area Launched, Engine Revision: 1.0.0.8340
Started authenthication procedure at 08:29:13 p.m.
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Box Service Tag:
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Ticket received, Veryfing it...
File Size: 40.55kB
Server connection established, inflating data...
Ticket:
XML Revision: 1.0
XML Encoding: iso-8859-1
Interface Revision: 1
Message of the day:
======================================
Welcome to U.S.A! Service hosted by ThePlanet. Enjoy speed. Cyclone Support Interface (c) 2009 Cyclone Box Team
======================================
Server Timestamp: 30.01.2010 17:29:39 CST
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN:
Task Name: GetListing
Parsing files...
Files parsed OK!
Server time taken: 17.446439027786s
Started authenthication procedure at 08:32:56 p.m.
Handling device: [Cyclone Team], [Cyclone Box]
Box Service Tag:
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Ticket received, Veryfing it...
File Size: 23.382kB
Server connection established, inflating data...
Ticket:
XML Revision: 1.0
XML Encoding: iso-8859-1
Interface Revision: 1
Message of the day:
======================================
Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009 Cyclone Box Team
======================================
Server Timestamp: 31.01.2010 00:39:19 CET
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN:
Task Name: GetListing
Parsing files...
Files parsed OK!
Server time taken: 0.763680934906s

Check credits Log:
Quote:
Started credits checking procedure at 08:35:59 p.m.
Handling device: [Cyclone Team], [Cyclone Box]
Service Tag:
Cyclone Server (1.0.0.586), Cyclone Box Team 2008, 2009, 2010 - Ready.

Credits: XXX

BR
 
Old 02-01-2010, 08:54   #12 (permalink)
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I already checked my internet connection - and tried it with several providers - same result. the laptop is all ok, but on pc not ok I have no antivirus installed on pc
 
Old 02-01-2010, 09:34   #13 (permalink)
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no connection 5 days:
Bootloader: Cyclone Secure Bootloader v2.10, (Dec 5 2009 23:39:04), Type: Signed Production Application
Service Tag: 915404DEDD1943C5CEC7EF0467B2011C
Connecting to Cyclone Server
Box Maintenance Error -> Can't connect to Cyclone Server

internet OK.
problem not from antivirus, because it was connection beefore OK with the same conditions

Last edited by DoctorV; 02-01-2010 at 09:40.
 
Old 02-01-2010, 09:49   #14 (permalink)
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plessssssssssssss check dis problem mr siroya
 
Old 02-01-2010, 09:56   #15 (permalink)
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connection problem on USA and Germany servers
 
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