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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Cyclonebox

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Old 06-27-2012, 22:56   #1 (permalink)
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Please help support team ! [Solved]

My box is stuck in bootloader mode. Whatever I do, box lost USB connection and "No connection was established, or box is not in needed mode".
Orange light on.

Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Initialization has failed -> No connection was established, or box is not in needed mode

Establishing Connection with box main firmware
(Not connected)
Finished with critical error

Please need help, a soon as possible.

B.R.

SN:C00023F5
Cyclone Box Service Tag: 2F78F07FFD9A73A1F3040151087380A8

Last edited by djanib; 06-27-2012 at 23:06.
 
Old 06-28-2012, 05:09   #2 (permalink)
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Update your box via box wizard
Uninstall Lib USB drivers from add/remove program
 
Old 06-28-2012, 22:36   #3 (permalink)
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I have no installed LibUSB and no success update, trough Box Wizard.
Problem still as described in my first post.

Just Orange light On, and no USB connection after wizard try to change working mode of box.

Cpu Intel i3, windows 7 Ultimate 64 bit.

Cyclone Box Service Tag: 2F78F07FFD9A73A1F3040151087380A8

However, I will try from another comp.
Result will be posted here in next couple of minutes.
Attached Images
File Type: jpg cyc1.jpg (151.7 KB, 12 views)
 
Old 06-28-2012, 23:07   #4 (permalink)
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Cpu Intel C2D T7300, Windows XP Professional SP3 32 bit.

Exactly the same problem.
 
Old 06-28-2012, 23:16   #5 (permalink)
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Quote:
Originally Posted by djanib View Post
Cpu Intel C2D T7300, Windows XP Professional SP3 32 bit.

Exactly the same problem.
use box wizard once again

BR

Alex
 
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Old 06-29-2012, 07:26   #6 (permalink)
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Cpu Intel Xeon W3550, Windows 7 Enterprise 64 bit.

DONE,,, Success update! Box, fully operational.

Thx, Mr.moulnisky.

Topic can be closed.
B.R.
Djani
 
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