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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox

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Old 12-19-2012, 18:12   #556 (permalink)
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Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket

What does this mean?
Thanks
 
Old 12-20-2012, 23:45   #557 (permalink)
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same here i m new and i cant use u.s.a server
Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket
on german i have only cycator no flash files...where is mistake help pls
 
Old 12-21-2012, 08:46   #558 (permalink)
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Trying to connect to U.S.A server

Support Area Launched, Engine Revision: 1.0.1.923
Started authenthication procedure at 8:46:35
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 8C87E64A58470B095140D90A12E23322
Cyclone Server (2.0.0.54), Cyclone Box Team 2008-2012 - Ready.

Cyclone Server Send Command Error -> SQL Error: MySQL server has gone away
(500)
Authenthication error -> Failed to obtain Support Ticket
 
Old 12-26-2012, 12:06   #559 (permalink)
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Can not initialize smart card need your help
Log
Quote:
Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Main Application v02.11, (Nov 10 2012 00:51:46, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C0000A8E
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Initializing security card...
Card Serial Number: D2000624
Card Firmware Revision: 0109
Initialization has failed -> Security Card is expired.
server always off .. check internet security
 
Old 12-26-2012, 13:18   #560 (permalink)
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Quote:
Originally Posted by ABGSM View Post
Can not initialize smart card need your help
Log
server always off .. check internet security
Sometimes we have problems, but not always Pls try connect now.
 
Old 12-29-2012, 00:55   #561 (permalink)
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Please HELP.!!!

Cyclone Box Service Tag: 9AB48022E21D16B21CB75B5A1FD706F7
 
Old 12-29-2012, 10:58   #562 (permalink)
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Originally Posted by motursa View Post
Please HELP.!!!

Cyclone Box Service Tag: 9AB48022E21D16B21CB75B5A1FD706F7
Its not right place to put service tag- we realise in first all request from correct section-Pls updare Your's box using box wizard.
 
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Old 12-30-2012, 03:38   #563 (permalink)
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Quote:
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Its not right place to put service tag- we realise in first all request from correct section-Pls updare Your's box using box wizard.
thanks for solving my problem. wait 6 days waiting for help.

thank you very much. problem solved.
 
Old 12-30-2012, 10:24   #564 (permalink)
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i m also facing that problem...
failed to connect to cyclone server...chk internet connection

my net connection is fine but cyclone server is not working..

plz solve as soon as possible
 
Old 12-30-2012, 19:44   #565 (permalink)
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Please HELP.!!!
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 0BAD4148371B2578255DF2247653E280
Cyclone Server (2.0.0.54), Cyclone Box Team 2008-2012 - Ready.

Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket
 
Old 12-30-2012, 19:57   #566 (permalink)
ptt
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What are you trying to do when get the error (which operation / option /function) ?

AFAIK USA server is OFF

Report here problem with server - Failed to connect to Cyclone Server

Report here problem with server - Failed to connect to Cyclone Server

Report here problem with server - Failed to connect to Cyclone Server

Last edited by ptt; 12-30-2012 at 20:44.
 
Old 01-01-2013, 14:26   #567 (permalink)
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hi sir my cyclone box give msg that service key is damadge. pls help me
urgently ,my box service tag is '"Cyclone Box Service Tag: 8E1491718C2D1B4DE82AEA7C2D2D4778"


thanx
 
Old 01-01-2013, 15:45   #568 (permalink)
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Quote:
Originally Posted by mukarram trader View Post
hi sir my cyclone box give msg that service key is damadge. pls help me
urgently ,my box service tag is '"Cyclone Box Service Tag: 8E1491718C2D1B4DE82AEA7C2D2D4778"


thanx
If this is urgent pls be something kind and use fornirowane coorect thread- then Our job will be more easy and you get help faster. Pls use Box wizard and update Your's box Happy New Year!!!
 
Old 01-01-2013, 17:18   #569 (permalink)
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hi , cyclone team pls help me to upgrade my cylone box
when i updated it give msg that "access voilation at adress 00000000.read of adress oooooo"pls hel me my box Cyclone Box Service Tag: 8E1491718C2D1B4DE82AEA7C2D2D4778

thanks;
 
Old 01-01-2013, 17:20   #570 (permalink)
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plsssssssssssss help me urgently
 
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