Report here problem with server - Failed to connect to Cyclone Server

[dino_d]

Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket

What does this mean?
Thanks

[zloboleon]

same here i m new and i cant use u.s.a server
Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket
on german i have only cycator no flash files...where is mistake help pls

[Jankovic]

Trying to connect to U.S.A server

Support Area Launched, Engine Revision: 1.0.1.923
Started authenthication procedure at 8:46:35
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 8C87E64A58470B095140D90A12E23322
Cyclone Server (2.0.0.54), Cyclone Box Team 2008-2012 - Ready.

Cyclone Server Send Command Error -> SQL Error: MySQL server has gone away
(500)
Authenthication error -> Failed to obtain Support Ticket

[ABGSM]

Can not initialize smart card need your help
Log

Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Main Application v02.11, (Nov 10 2012 00:51:46, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C0000A8E
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Initializing security card...
Card Serial Number: D2000624
Card Firmware Revision: 0109
Initialization has failed -> Security Card is expired.

server always off .. check internet security

[kaisak]

Originally Posted by ABGSM

Can not initialize smart card need your help
Log
server always off .. check internet security

Sometimes we have problems, but not always Pls try connect now.

[motursa]

Please HELP.!!!

Cyclone Box Service Tag: 9AB48022E21D16B21CB75B5A1FD706F7

[kaisak]

Originally Posted by motursa

Please HELP.!!!

Cyclone Box Service Tag: 9AB48022E21D16B21CB75B5A1FD706F7

Its not right place to put service tag- we realise in first all request from correct section-Pls updare Your's box using box wizard.

[motursa]

Originally Posted by kaisak

Its not right place to put service tag- we realise in first all request from correct section-Pls updare Your's box using box wizard.

thanks for solving my problem. wait 6 days waiting for help.

thank you very much. problem solved.

[shami]

i m also facing that problem...
failed to connect to cyclone server...chk internet connection

my net connection is fine but cyclone server is not working..

plz solve as soon as possible

[adamkados]

Please HELP.!!!
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 0BAD4148371B2578255DF2247653E280
Cyclone Server (2.0.0.54), Cyclone Box Team 2008-2012 - Ready.

Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket

[ptt]

What are you trying to do when get the error (which operation / option /function) ?

AFAIK USA server is OFF

http://forum.gsmhosting.com/vbb/8800473-post493.html

http://forum.gsmhosting.com/vbb/8728276-post473.html

http://forum.gsmhosting.com/vbb/8716821-post464.html

[mukarram trader]

hi sir my cyclone box give msg that service key is damadge. pls help me
urgently ,my box service tag is '"Cyclone Box Service Tag: 8E1491718C2D1B4DE82AEA7C2D2D4778"


thanx

[kaisak]

Originally Posted by mukarram trader

hi sir my cyclone box give msg that service key is damadge. pls help me
urgently ,my box service tag is '"Cyclone Box Service Tag: 8E1491718C2D1B4DE82AEA7C2D2D4778"


thanx

If this is urgent pls be something kind and use fornirowane coorect thread- then Our job will be more easy and you get help faster. Pls use Box wizard and update Your's box Happy New Year!!!

[mukarram trader]

hi , cyclone team pls help me to upgrade my cylone box
when i updated it give msg that "access voilation at adress 00000000.read of adress oooooo"pls hel me my box Cyclone Box Service Tag: 8E1491718C2D1B4DE82AEA7C2D2D4778

thanks;

[mukarram trader]

plsssssssssssss help me urgently